images missing on certain pages

  • Resolved canvasjourneys

    (@canvasjourneys)


    3 years, 4 months ago

    Some of my images are not loading on some of my pages and I’m not sure why. Although there is a placeholder (white block space) on the front-end, I cannot see the image on the CMS, so therefore I can’t even delete it and upload a fresh image. Please help.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Mat

    (@mateithemeisle)

    Hello @canvasjourneys ,

    Thank you for using Hestia and for reaching out!

    I have accessed your website and it seems that for some of the images you have the wrong source. As I have looked in the backend, it seems like the URL for some of the images is not correct as it doesn’t display anything.

    Please make sure that the images selected have the correct URL in order to load them properly on the website.

    Also, by checking the console log, I have observed that some images couldn’t be found by the server thus this issue is most probably related to the URLs of the images. (screenshot)

    Thank you and please let us know if it worked!

    Thread Starter canvasjourneys

    (@canvasjourneys)

    HI MAT

    Thank you for the response. How do I make sure the images have the correct URL? Can you you provide the appropiate steps please. Thanks. ??

    Thread Starter canvasjourneys

    (@canvasjourneys)

    Don’t worry, think I got it sorted! Thanks!

    Hi @canvasjourneys!

    We’re glad to hear you managed to fix the issue! I checked your site and all the images seem to be properly displayed now. It would be great if you could mark this thread as resolved.

    Thank you and have a nice day!

Viewing 4 replies - 1 through 4 (of 4 total)
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