• Resolved crefvik

    (@crefvik)


    After running the “Strong” optimization level, three images on my page don’t load (Forms image and Find eClaims provider under “For Our Customers” section, and logo in footer). Occasionally, if you refresh the page a few times and scroll back and forth, then they randomly load. If I only use “Standard” optimization, they load fine, but as soon as I go to “Balanced” or higher, they go missing. All other images on the page are fine. When I do a page inspection, its showing “data:image/svg+xml…” where the image URL should be.

    The page I need help with: [log in to see the link]

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  • Thread Starter crefvik

    (@crefvik)

    Update: For anyone else with this issue, I turned off lazy load completely within my Avada theme and this solved the problem.

    Plugin Support Mane Grigoryan

    (@manegr)

    Hi @crefvik ,
    Thank you for contacting us.

    We are happy to hear you have managed to resolved the issue. Thus I will go ahead and resolve the thread.

    Feel free to open a new one anytime needed.
    Regards, Mane

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