Images Issue with Uncode Theme

  • Resolved Nikhil P

    (@devnp)


    2 years, 1 month ago

    Hello,

    We are using Uncode theme with this plugin. On fresh installation with default theme image is visible.

    I have uploaded the theme no issue was faced but when I imported data and checked the pages, its completely blank. It is not showing images as well as any page content.

    But when disable ?“Deliver Offloaded Media” option page content started to showing without images.

    Kindly help in this as I have already reset the WordPress using WP Reset plugin as per Uncode theme support.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Delicious Brains

    (@deliciousbrains)

    What errors do you see in debug.log when Offload Media is turned on as opposed to when it is turned off?

    -IJ

    I am also experiencing a similar issue with Uncode.

    xx.com/html/wp-content/themes/uncode/partials/elements.php(2212): uncode_resize_image()
#1 /var/www/xx.com/html/wp-content/themes/uncode/vc_templates/vc_single_image.php(591): uncode_create_single_block()
#2 /var/www/xx.com/html/wp-content/plugins/uncode-js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(451): require('...')
#3 /var/www/xx.com/html/wp-content/plugins/uncode-js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(424): WPBakeryShortCode->loadTemplate()
#4 /var/www/xx.com/html/wp-content/plugins/uncode-js_composer/include/classes/shortcodes/core/class-wpbakeryshortcode.php(548): WPBakeryShortCode->content()
#5 /var/www/xx.com/html/wp-content/plugins/uncode-js_composer/include/helpers/helpers" while reading upstream, client: <ip>, server: xx.com, request: "GET / HTTP/1.1", upstream: "fastcgi://unix:/run/php/php8.1-fpm.sock:", host: "xx.com", referrer: "https://xx.com/"
2023/03/30 00:44:00 [error] 89990#89990: *56344 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Uncaught Error: Call to undefined method Amazon_S3_And_CloudFront::get_attachment_url() in /var/www/xx.com/html/wp-content/themes/uncode/core/inc/helpers.php:401
    Plugin Author Delicious Brains

    (@deliciousbrains)

    @i2dau thanks for the info.

    Looks like the Uncode theme has some compatibility code for WP Offload Media that reaches inside the plugin and tries to use an old function that no longer exists.

    Please ask the Uncode theme authors to use the global as3cf_get_attachment_url() function instead.

    -IJ

Viewing 3 replies - 1 through 3 (of 3 total)
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