• Resolved Ion Altamira

    (@iaadesign)


    Hi Mark,

    We have the website working with your plugin along with the “YITH Request a Quote for WooCommerce Premium” plugin.

    We have two doubts/problems:

    1- On the Quote summary screen, the image it shows us is the image of the product. Is there a way to show us the image with the selected characteristics?

    2- When we click on the Edit Configuration button we return to the product but the selected configuration is not loaded and it loads the default data.

    Thanks in advance. All the best

Viewing 11 replies - 1 through 11 (of 11 total)
  • Thread Starter Ion Altamira

    (@iaadesign)

    Hi Marc,

    I would appreciate it if you could give me an answer with this problem. Some time ago we were talking about incidents with the budgets of this Plugin but it has never been closed.

    I need an answer to know in which direction to continue working, looking for another plugin or adding a programming patch.

    Thanks in advance.

    Plugin Contributor Marc Lacroix

    (@marcusig)

    Hi there,

    I’ll take a look at those issues ASAP.

    ?Some time ago we were talking about incidents with the budgets of this Plugin but it has never been closed.

    I’m not sure what you are referring to?

    Marc

    Thread Starter Ion Altamira

    (@iaadesign)


    Hello Marc,

    Thank you very much for your answer. I would appreciate it if you would notify me of any progress related to this plugin.

    A year ago you told me that you were working on expanding the plugin by adding a budget option, since you had some problem with Yith. The problem is that the selected configuration is not dragged and the image is not generated, but instead it takes the featured product.

    Plugin Contributor Marc Lacroix

    (@marcusig)

    the image is not generated, but instead it takes the featured product.

    If the setting “Show configuration image in cart and checkout” is enabled in Settings > Product Configurator > General options > IMAGE GENERATION OPTIONS, then the configuration image should be displayed in the quote form.

    This only works in “YITH Request a Quote PREMIUM”, as the free version does not have the required filters.

    Thread Starter Ion Altamira

    (@iaadesign)

    Hello Marc,

    It still doesn’t work for us.

    Here you can see that we have the configuration that you indicate:

    The Yith plugin is the premium one, in version 4.22.0:

    I’ll send you the process in screenshots.

    Here we configure a color for the product and make a quote request.

    As you can see, the image does not load, and if we click on edit configuration, it takes us to the reset product, without dragging the characteristics that we have previously selected.

    I hope this helps you clarify where the problem may be.

    Thank you so much

    Plugin Contributor Marc Lacroix

    (@marcusig)

    Hi there,

    I’m currently working on making the Edit configuration working as expected, as it is not working at all like you noticed.

    Though the image override should be working. I tested with the same settings as you, and that worked properly.
    Did you maybe edit / override the “Request table” templates?
    Unfortunately this is not something I can debug without having server access.

    Marc

    Thread Starter Ion Altamira

    (@iaadesign)

    Hi Marc,

    Okay. When you have the editing part solved, we will update the plugin. Thank you.

    As for the plugin, we have not touched anything in the “Request table” template. If you want, I can send you a user so you can access the WordPress panel to see if you understand the problem.

    No problem for us.

    Thank you very much and greetings,

    Plugin Contributor Marc Lacroix

    (@marcusig)

    Thanks, you may send the details here: https://wc-product-configurator.com/contact/

    Marc

    Thread Starter Ion Altamira

    (@iaadesign)

    Just sent. Thank you so much.

    Icono de Validado por la comunidad
    Plugin Contributor Marc Lacroix

    (@marcusig)

    FYI, I just released the update, which contains the fix for the Edit link, as well as the fallback dimensions for the cart image (so you can set it back to 0 in your settings, if that’s required).

    • This reply was modified 6 months, 2 weeks ago by Marc Lacroix.
    Thread Starter Ion Altamira

    (@iaadesign)

    Hi,

    Everything works perfectly.

    Great job Marc. Thanks for your help.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Images in YITH Request a Quote for WooCommerce Premium’ is closed to new replies.