Images in .webp format

  • Resolved doczimute

    (@doczimute)


    1 year, 4 months ago

    Hello

    I discover AcyMailing. When testing a newsletter, I did not see my attached images displayed on the sent email.

    My images are in .webp format. By replacing a .webp image with one in .png format, the e-mail sent displays the image correctly.

    It’s annoying, because all my images are in .webp format

    Can we do something?

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  • Hello and sorry about the delay, we are used to handle support tickets via our contact form directly.

    Web pictures are not handled by the desktop versions of Outlook on Windows, so we add a code that hides them for Outlook.

    You can remove this special code in the file wp-content/plugins/acymailing/back/helpers/plugin.php near the line 338:

    $pregreplace['#(<img [^>]*src="[^"]+\.webp"[^>]*>)#Uis'] = '<!--[if !mso]>$1<![endif]-->';

    It will keep the webp images visible in Outlook, but the images will appear broken (and we can’t do anything about it, Outlook must add the compatibility with these images).

Viewing 1 replies (of 1 total)
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