images in slider stop mobile view scroll vertically

  • Resolved travelavenger

    (@travelavenger)


    3 months, 2 weeks ago

    hi there,

    in mobile phone view, when the image of the slider occupied most of the width of the screen, the screen cannot scroll vertically when I tried to press on the image within the slider and scroll up and down, the screen just stuck there without any reaction.

    Please help thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author pluginandplay

    (@pluginandplay)

    Hello @travelavenger

    Can you please share your web page link on which you had setup the plugin? So I can take a look and try to understand the scenario.

    Thread Starter travelavenger

    (@travelavenger)

    hi there,

    sorry the site is still under development and it is not release to public, you could simulate the situation by placing your thumb on an image within the slider in a mobile device to see if the vertically scrolling works.

    I have search online, it is very similar to:

    https://theme.co/forum/t/cant-scroll-on-mobile-because-of-slider/37572/13

    or https://support.shufflehound.com/forums/topic/revolution-slider-not-allowing-vertical-scrolling-on-mobile-device/

    maybe the slider is waiting for the action of scroll horizontally instead of vertically

    thank you

    Plugin Author pluginandplay

    (@pluginandplay)

    Hi @travelavenger

    Thanks for the links. I appreciate your response in this but every slider has its own JS and needs to identify why it is not working or conflicting.

    There can be many issues or conflict with another functionality. It will be good if I can see only one page of your website where it is setup so it will help me to understand the scenario.

    Thread Starter travelavenger

    (@travelavenger)

    Thank you for your reply, I have tested again, and the 2 arrows (left and eight) of the slider are able to scroll vertically on mobile device when by pressing them and drag up and down, only the content inside is unable to do vertically scrolling on mobile device.

    I mean vertically scrolling is refer to the entire web page.

    I cannot provide a page but if the issue is report in the future again by someone else, hope that this information helps to solve.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.