• Resolved exhelp

    (@exhelp)


    I’ve got some visitors complaining that they can’t see any pictures in my posts. I’m a Firefox user; and everything looked fine to me.

    However; when I open my website with Internet Explorer 11; it seems the images are showing up less than a second. After that; they disappear.

    Help?!

    https://www.exhelp.be

Viewing 2 replies - 1 through 2 (of 2 total)
  • If you disable JavaScript in IE11, then the images show fine and stick.

    With JavaScript enabled, the image urls are replaced after page load by x.gif, which is the blank image we are seeing.

    So the question is, which JavaScript is replacing the image url? With 53 JavaScripts on your page I’m struggling, but at a guess its supersleight-min.js.

    For an experiment could you use FTP to temporarily remove:
    wp-content/themes/simplified/js/supersleight-min.js
    and see what happens. Keep a copy. Its possible the site will manage quite well without it. This will give a file-not-found error in the console but users won’t know.

    There is a more up=to-date version of supersleight.js available, but I wouldn’t tempt fate unless necessary.
    https://gist.github.com/johnantoni/919122
    If you use it remember to update the shim value.

    The better plan is to ensure you are using the latest version of your theme, and if so, refer the issue to the theme author. Maybe he has not yet updated the theme to be compatible with IE11.

    Thread Starter exhelp

    (@exhelp)

    For an experiment could you use FTP to temporarily remove:
    wp-content/themes/simplified/js/supersleight-min.js
    and see what happens.

    This worked! Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
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