Images in Media Library broken/not showing up

  • Here is what we are seeing:
    * go to media library
    * add a new image
    * upload the image –> appears to upload fine; no errors reported
    * attempt to embed the image in a post/page -> does not show, only a blank box is visible
    * attempt to view the image via the direct URL -> does not load, says file does not exist
    * attempt to view the shortlink page – page loads, image is blank (not even with the proper dimensions, just completely not loaded)

    However:
    * attempt to “edit” the image, we can see it and rotate/zoom, etc, then save it – but still it does not show up when we attempt to embed it or view it directly via the image URL.

    Any thoughts on any settings we might have wrong?

    Thanks!

Viewing 1 replies (of 1 total)

  • Hi..you may not be the same problem, but this worked for me. Try this first.

    In the root directory where your wordpress files are stored, find or create a php.ini file.
    It may be a hidden file in the public-html directory or a sub/addon-domain directory if you have created one.
    If you’re using ftp like filezilla to locate the file you may have to set it to “Force showing Hidden files” located on the “Server” menu at the top.
    Alternatively, try Cpanel -> File Manager..it should show up in the directory that holds your wordpress files for your site, but if not ask your web host for help.

    If a file already exists…
    Search it for post_max_size=8M, and change it to post_max_size=512M
    Then search for upload_max_filesize=2M, and change it to upload_max_filesize=256M

    If you have to create a new php.ini file…
    paste this into a new file
    memory_limit = 512M
    upload_max_filesize = 256M
    post_max_size = 256M
    safe_mode = Off

    You can create a new php.ini file using your CPanel->File Manager
    For more detail google how to create a php.ini file

    Hopefully this will set you on the right track ??

Viewing 1 replies (of 1 total)
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