Images don’t display from feed

  • Resolved lxa1801

    (@lxa1801)


    4 years, 12 months ago

    Hi! I have the Smash Balloon Instagram feed plugin installed and it has been working off and on. Sometimes it will display the first 3 images of the instagram feed, as I have it set to do in settings. And sometimes it will only display header/feed info and then a button to visit the feed, but no images.

    I’m not sure what is preventing the full display of the images. Thank you!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    Hey lxa1801,

    It looks like there is a JavaScript error occurring on the page: https://snipboard.io/LQC5q0.jpg

    You can try disabling other plugins and switching themes for a moment to see what might be causing the error. It’s preventing the JavaScript for Instagram Feed from running.

    Thanks,

    Craig

    Thread Starter lxa1801

    (@lxa1801)

    Thank you! That error seems to be from an Amazon ad widget that isn’t working. I’ve removed it now, but the instagram feed still doesn’t show properly. I went through my plugins and disabled/enabled various combinations. But nothing seemed to get it to work.

    What’s odd is I can get it to display correctly on this page: https://vrodrigueziii.com/vincent-rodriguez-iii/actor/ but not any of the others.

    I am using WP Fastest Cache and Asset Cleanup, although I’d disabled both and the feed still wasn’t displaying. I did verify the proper code was in footer.php per the FAQ.

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    It looks like the feed is working for me:

    https://snipboard.io/Zvz4bx.jpg

    Did you try clearing your browser cache? I wonder if the old file and error is still occurring due to a cached file.

    – Craig

    Thread Starter lxa1801

    (@lxa1801)

    Yup, that was totally it. Emptied the site’s cache and it’s working fine now. Thank you!!!

    Plugin Author Craig at Smash Balloon

    (@craig-at-smash-balloon)

    No problem! Have a great start to your week.

Viewing 5 replies - 1 through 5 (of 5 total)
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