Images do not load when cache is enabled

  • Resolved dailyuniverse

    (@dailyuniverse)


    3 years, 7 months ago

    Hello!

    I just updated my Litespeed Cache and over the last few days, I have been trying to figure out why my images will not load at times. It seems as though when the cache is enabled and I clear the cache in my browser and come back, the images do not show up at all. I have tried a few things to see where the issue us however I do not know what could be causing this as all my settings are the same as before the update. Any help or advice would be appreciated!

    Site: https://universe.byu.edu/
    Report number: VESCNTHX

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Try to disable the two options of “Guest Mode” in general settings

    And if not works, try disable too “Serve Stale” in purge settings…

    Question: your server is litespeed?

    • This reply was modified 3 years, 7 months ago by NOMORE.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Could you please do me a screenshot to indicate which image(s) not showing on your page ? and which page is that ?

    I can see homepage , and randomly clicked few posts , they are all showing images with cache on

    Best regards,

    Thread Starter dailyuniverse

    (@dailyuniverse)

    So it is in fact a lightspeed server. Thank you so much for the speedy response. The issue happens on any screen but mostly the home screen. Here is a link to see what it looks like when things are acting up:

    https://drive.google.com/file/d/1kL8NUDF6vXfKPyEaFE_1IYypeKYN1MTn/view?usp=sharing

    Let me know if there is any more information I can provide.

    Plugin Support qtwrk

    (@qtwrk)

    please join our Slack channel https://www.litespeedtech.com/slack

    if you’d join in , please let me know your username or reach me by @qtwrk

    I can see the plugin is currently off , I will need you to enable it first

    Thread Starter dailyuniverse

    (@dailyuniverse)

    And to answer you, nomore, those two things have been disabled for the duration of this issue as well. Thanks for the idea!

    Plugin Support qtwrk

    (@qtwrk)

    I’m sorry ? I don’t understand what you mean…

Viewing 6 replies - 1 through 6 (of 6 total)
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