• Resolved hubmap

    (@hubmap)


    I updated Connections on a dev site which is unavailable to the public, so I can’t provide a useful page link above.

    After upgrading to v. 10.4.63, all images have been removed from the Connections interface. There is no image shown in the individual member record, and so of course none in the Connections directory.

    Also, the error “No editor could be selected” is repeated 50 times (I counted) in the Manage screen above the normal table showing the “A” records.

    The dev site has recently been cloned from the production site, so both are at WordPress 6.2.2, using BeTheme Child 2.0.

    Thanks for your help.

    dnigra

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    Sorry to hear you are having trouble!

    The update is very unlikely the issue…

    Please navigate to the WordPress Site Health admin page. You will see an error reported by WordPress about not having an image processing library. You’ll need to correct this issue, and then the images will be able to be displayed by Connections.

    I hope this helps; please let me know.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    This is being marked resolved due to inactivity. If you still need help with this, please do not hesitate to let me know.

Viewing 2 replies - 1 through 2 (of 2 total)
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