Images could not load on products

Hello,

I was trying to open the site URL above and it is not opening, as a first step I recommend you try this alternative solution

How to fix image upload issue.

If that does not work, please provide the following information:

* Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

* Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available).

Thanks.

Hello Igor,

Try without www and use https.

I using plesk for cpanel, but permissions seems okey, I see pictures in media library in wordpress and I can open it normaly, the problem is woocommerce.

Status:

### WordPress Environment ###

WordPress address (URL): https://plastikaonline.rs
Site address (URL): https://plastikaonline.rs
WC Version: 6.4.1
REST API Version: ? 6.4.1
WC Blocks Version: ? 7.2.2
Action Scheduler Version: ? 3.4.0
WC Admin Version: ? 3.3.2
Log Directory Writable: ?
WP Version: 5.9.3
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: sr_RS
External object cache: –

### Server Environment ###

Server Info: nginx/1.16.1
PHP Version: 7.4.8
PHP Post Max Size: 64 MB
PHP Time Limit: 60
PHP Max Input Vars: 1000
cURL Version: 7.38.0
OpenSSL/1.0.2l

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.17-MariaDB-1:10.4.17+maria~jessie
Max Upload Size: 63 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.4.1
WC Database Prefix: 0rDbv4qK_
Ukupna veli?ina baze podataka: 206.42MB
Veli?ina baze podataka: 133.22MB
Veli?ina indeksa baze podataka: 73.20MB
0rDbv4qK_woocommerce_sessions: Data: 18.55MB + Index: 0.41MB + Engine InnoDB
0rDbv4qK_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
0rDbv4qK_woocommerce_order_items: Data: 0.16MB + Index: 0.08MB + Engine InnoDB
0rDbv4qK_woocommerce_order_itemmeta: Data: 1.52MB + Index: 2.03MB + Engine InnoDB
0rDbv4qK_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
0rDbv4qK_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_actionscheduler_actions: Data: 1.52MB + Index: 0.70MB + Engine InnoDB
0rDbv4qK_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_actionscheduler_logs: Data: 0.48MB + Index: 0.34MB + Engine InnoDB
0rDbv4qK_aws_cache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_aws_index: Data: 14.58MB + Index: 12.03MB + Engine InnoDB
0rDbv4qK_cli_cookie_scan: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_cli_cookie_scan_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_cli_cookie_scan_cookies: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_cli_cookie_scan_url: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_cli_scripts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_comments: Data: 0.39MB + Index: 0.42MB + Engine InnoDB
0rDbv4qK_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
0rDbv4qK_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
0rDbv4qK_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_lecm_rewrite: Data: 0.42MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_options: Data: 9.48MB + Index: 1.73MB + Engine InnoDB
0rDbv4qK_postmeta: Data: 42.58MB + Index: 34.09MB + Engine InnoDB
0rDbv4qK_posts: Data: 13.52MB + Index: 4.98MB + Engine InnoDB
0rDbv4qK_snippets: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_termmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_terms: Data: 0.25MB + Index: 0.28MB + Engine InnoDB
0rDbv4qK_term_relationships: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
0rDbv4qK_term_taxonomy: Data: 0.44MB + Index: 0.36MB + Engine InnoDB
0rDbv4qK_tm_taskmeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_usermeta: Data: 0.08MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
0rDbv4qK_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
0rDbv4qK_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
0rDbv4qK_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_wc_product_attributes_lookup: Data: 0.28MB + Index: 0.30MB + Engine InnoDB
0rDbv4qK_wc_product_meta_lookup: Data: 2.52MB + Index: 6.63MB + Engine InnoDB
0rDbv4qK_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_wfblockediplog: Data: 0.20MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
0rDbv4qK_wfconfig: Data: 0.47MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wffilemods: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wfhits: Data: 9.52MB + Index: 0.59MB + Engine InnoDB
0rDbv4qK_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
0rDbv4qK_wfknownfilelist: Data: 2.52MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wflogins: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
0rDbv4qK_wfpklist_template_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
0rDbv4qK_wfstatus: Data: 0.13MB + Index: 0.09MB + Engine InnoDB
0rDbv4qK_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wpfm_backup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wpmailsmtp_debug_events: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
0rDbv4qK_yoast_indexable: Data: 6.52MB + Index: 4.48MB + Engine InnoDB
0rDbv4qK_yoast_indexable_hierarchy: Data: 0.20MB + Index: 0.31MB + Engine InnoDB
0rDbv4qK_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
0rDbv4qK_yoast_primary_term: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
0rDbv4qK_yoast_seo_links: Data: 0.17MB + Index: 0.13MB + Engine InnoDB

### Post Type Counts ###

attachment: 6785
cmm4e_menu: 1
cmm4e_menu_theme: 1
cookielawinfo: 6
custom_css: 1
custom_order_status: 1
customize_changeset: 36
elementor_library: 10
elementskit_content: 2
jp_img_sitemap: 4
jp_img_sitemap_index: 1
jp_sitemap: 1
jp_sitemap_master: 1
mastermega_content: 3
nav_menu_item: 119
oembed_cache: 2
page: 15
polylang_mo: 1
popup: 2
popup_theme: 8
post: 4
product: 3255
product_variation: 8373
revision: 213
shop_order: 548
wcs_ruleset: 3
wp_global_styles: 1
yaymail_template: 11

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (33) ###

Polylang: od WP SYNTEX – 3.2.1
Advanced Woo Search: od ILLID – 2.52
Code Snippets: od Code Snippets Pro – 2.14.3
Prilago?eni brojevi narud?bina za Vukomerc.: od Tyche Softwares – 1.3.4
Prilago?eni brojevi statusa za Vukomerc.: od Tyche Softwares – 2.0.3
Disable WooCommerce Bloat: od ospiotr – 2.6.5
Elementor Pro: od Elementor.com – 3.6.5
Elementor: od Elementor.com – 3.6.4
ElementsKit Lite: od Wpmet – 2.5.6
Essential Addons for Elementor: od WPDeveloper – 5.1.0
Site Kit by Google: od Google – 1.72.0
Header and Footer Scripts: od Digital Liberation – 2.2.1
Heartbeat Control by WP Rocket: od WP Rocket – 2.0
Jetpack Boost: od Automattic – 1.4.2
Jetpack: od Automattic – 10.8
Loco Translate: od Tim Whitlock – 2.6.1
Perfect Brands for WooCommerce: od QuadLayers – 2.0.7
WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: od WebToffee – 2.9.1
Product Sales Report for WooCommerce: od Aspen Grove Studios – 1.5.1
Regenerate Thumbnails: od Alex Mills (Viper007Bond) – 3.1.5
Astra Customizer Reset: od Brainstorm Force – 1.0.5
Transliteracija - WordPress transliteracija: od Ivijan-Stefan Stipi? – 1.7.8
Checkout Field Editor for WooCommerce: od ThemeHigh – 1.6.0
Premmerce Permalink Manager for WooCommerce: od premmerce – 2.3.5
WooCommerce Google Analytics Integration: od WooCommerce – 1.5.8
WooCommerce: od Automattic – 6.4.1
WooSwipe: od Thrive Website Design – 1.1.13
Wordfence Security: od Wordfence – 7.5.9
Yoast SEO: od Yoast Tim – 18.6
WP Mail SMTP: od WPForms – 3.3.0
WP Super Cache: od Automattic – 1.7.7
Widget Disable: od required – 2.1.0
YayMail - WooCommerce Email Customizer: od YayCommerce – 2.9

### Inactive Plugins (6) ###

Akismet Anti-Spam: od Automattic – 4.2.2
Contact Form 7: od Takayuki Miyoshi – 5.5.6
CURCY - Multi Currency for WooCommerce: od VillaTheme – 2.1.14
Hello Dolly: od Matt Mullenweg – 1.7.2
Limit Login Attempts Reloaded: od Limit Login Attempts Reloaded – 2.24.1
Speed Up - JavaScript To Footer: od Simone Nigro – 1.0.10

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: RSD (рсд)
Currency Position: right_space
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –

### WC Pages ###

Prodavnica: #6 - /prodavnica/
Korpa: #7 - /korpa/
Pla?anje: #8 - /zavrsi-kupovinu/
Moj nalog: #9 - /moj-nalog/
Op?ti uslovi kori??enja: #125 - /uslovi-kupovine-i-reklamacije/

### Theme ###

Name: Astra
Version: 3.7.10
Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
Child Theme: ? – Ako menjate WooCommerce na roditeljskoj temi koju niste sami napravili
preporu?ujemo vam da koristite izvedenu temu. Vidite: Kako napraviti izvedenu temu

WooCommerce Support: ?

### Templates ###

Overrides: –

### Action Scheduler ###

Otkazano: 1
Oldest: 2022-04-17 08:25:34 +0000
Newest: 2022-04-17 08:25:34 +0000

Zavr?eno: 1.958
Oldest: 2022-03-29 11:20:27 +0000
Newest: 2022-04-20 19:11:04 +0000

Na ?ekanju: 29
Oldest: 2022-04-21 10:17:34 +0000
Newest: 2022-04-27 08:27:00 +0000

### Status report information ###

Generated at: 2022-04-21 12:57:00 +00:00

Log status:

2022-03-04T19:42:26+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) у /var/www/vhosts/pullover.rs/plasticno.rs/wp-content/plugins/elementskit-lite/widgets/pricing/pricing.php у реду 857

2022-03-04T19:43:41+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) у /var/www/vhosts/pullover.rs/plasticno.rs/wp-content/plugins/elementskit-lite/widgets/pricing/pricing.php у реду 857

2022-03-04T19:44:09+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 40960 bytes) у /var/www/vhosts/pullover.rs/plasticno.rs/wp-content/plugins/elementskit-lite/widgets/pricing/pricing.php у реду 1736

2022-03-04T19:47:41+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) in /var/www/vhosts/pullover.rs/plasticno.rs/wp-content/plugins/woocommerce/includes/admin/class-wc-admin-assets.php on line 307

2022-03-04T19:47:54+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 40960 bytes) у /var/www/vhosts/pullover.rs/plasticno.rs/wp-content/plugins/elementskit-lite/widgets/testimonial/testimonial.php у реду 1788

2022-03-04T19:54:50+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) у /var/www/vhosts/pullover.rs/plasticno.rs/wp-content/plugins/elementskit-lite/widgets/funfact/funfact.php у реду 1049

2022-03-04T19:55:30+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) у /var/www/vhosts/pullover.rs/plasticno.rs/wp-content/plugins/elementskit-lite/widgets/funfact/funfact.php у реду 1049

2022-03-04T19:55:56+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) у /var/www/vhosts/pullover.rs/plasticno.rs/wp-content/plugins/elementskit-lite/widgets/funfact/funfact.php у реду 1049

2022-03-04T19:56:04+00:00 CRITICAL Allowed memory size of 134217728 bytes exhausted (tried to allocate 131072 bytes) у /var/www/vhosts/pullover.rs/plasticno.rs/wp-content/plugins/elementskit-lite/widgets/funfact/funfact.php у реду 1049

Thanks in advance.

Hello,

I can’t access your site (https://plastikaonline.rs) either at the moment. But I’d suggest running a conflict test to rule out any theme/plugin conflict. The best way to determine this is to temporarily switch your theme back to Storefront and disable all plugins except for WooCommerce.

You can find a more detailed explanation on how to do a conflict test here: https://docs.woocommerce.com/document/how-to-test-for-conflicts/

Hello,

The issue you are experiencing is caused by your memory limit being exhausted.

To resolve this issue you would need to increase your WordPress memory limit.

Below are some methods to try if you would like to do this on your own. Please be aware that this section requires advanced knowledge; it is not basic.

Edit your wp-config.php file
Add this to the top, before the line that says, “Happy Blogging”:

define(‘WP_MEMORY_LIMIT’, ‘256M’);

Edit your PHP.ini file
If you have access to your PHP.ini file, change the line in PHP.ini
If your line shows 64M try 256M:

memory_limit = 256M ; Maximum amount of memory a script may consume (64MB)

Edit your .htaccess file
If you don’t have access to PHP.ini try adding this to an .htaccess file:

php_value memory_limit 256M`

Please see the below documentation for more information:

https://woocommerce.com/document/increasing-the-wordpress-memory-limit/

Hello guys,

I increase memory limit and deactivate all plugins.
After that, I first activate woocommerce and next I activate all others.
It seems that I needed just to restart all plugins disable/enable.
Now everything works fine, thanks for Your help.

Best regards!

Glad to hear that.

If you have any further questions, I recommend creating a new thread, since this one is already tagged as resolved.

Best.