• Resolved hlumley

    (@hlumley)


    Hello. I moved my WordPress site from my development environment to where my hosting is. The images I have in the Huge IT Gallery plugin are all broken. Everything else on the site is working. No other images are broken. Only the ones that are in the galleries I created are broken. The images are still in the media library and they have the correct URL paths. For the Huge IT gallery plugin, I am using Version 2.1.7. Any advice is appreciated. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Dear hlumley,

    Thank you for contacting us.
    According to your words, the images were not properly transferred.
    Is it possible to ask you to provide us with your website link for us to check and offer you an appropriate solution?
    In the case, if you do not want to publish your website link here, please, send us an email to info [at] huge-it.com and include the website link and this forum link as well.

    Looking forward to hearing from you soon.
    Best regards,

    It has been one week, we are marking the ticket as resolved, because it is site specific and we have got no reply. Feel free to reply at any time with more information on this issue or un-resolve the topic if you do return to the ticket with a reply.

    Thread Starter hlumley

    (@hlumley)

    I had emailed you directly at the address you sent, but haven’t heard back. I didn’t include this forum link in my email though. I’ll email you again with the link. Thanks!

    Dear hlumley,

    Can you, please, check the spam folder as well?
    In the case, if you do not see it, please, mention the email subject for us to detect.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Images Broken after Site Move’ is closed to new replies.