Images broken after import to a different domain

  • Resolved carinalves

    (@carinalves)


    2 years, 4 months ago

    Hi,

    In my first website import from a domain to another, no images were imported correctly, they exist in the library but don’t show anything. Also, if I try to access them via their url, I get an Internal Server Error.

    It’s my first time trying this plugin, so there’s probably something I’m missing.
    What might be happening here?

    Thanks in advance!

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @carinalves,

    Thanks for reaching out and we are sorry for the delayed response.

    We couldn’t replicate the issue when we tested the scenario on our end. The plugin replaces the old domain URL with the current domain while importing. Can you please share your WooCommerce system status report (WooCommerce>status>system status report) via this link to have a better understanding?

Viewing 1 replies (of 1 total)
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