images aren’t selected wihen introducing one of the variants

Hi @lsb1!

Thank you for reaching out.

We would like to know more about your setup to point you in the right direction.

For that matter, kindly provide us your System Status; you can find it via WooCommerce > Status. Select ‘Get system report’ and then ‘Copy for support’. Once you do this, you can paste your response here.

Thanks!

### WordPress Environment ###

WordPress address (URL): https://larabeachcouture.com
Site address (URL): https://larabeachcouture.com
WC Version: 6.7.0
REST API Version: ? 6.7.0
WC Blocks Version: ? 7.8.3
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.0.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache/2
PHP Version: 7.4.10
PHP Post Max Size: 20 MB
PHP Time Limit: 120
PHP Max Input Vars: 1000
cURL Version: 7.47.0
OpenSSL/1.0.2g

SUHOSIN Installed: –
MySQL Version: 5.6.49-89.0-log
Max Upload Size: 20 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 6.7.0
WC Database Prefix: wp_pcap_
Total Database Size: 12.48MB
Database Data Size: 9.95MB
Database Index Size: 2.53MB
wp_pcap_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_pcap_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_pcap_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pcap_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pcap_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_actionscheduler_actions: Data: 0.23MB + Index: 0.23MB + Engine InnoDB
wp_pcap_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_actionscheduler_logs: Data: 0.17MB + Index: 0.16MB + Engine InnoDB
wp_pcap_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_pcap_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pcap_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pcap_noptin_automation_rules: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_noptin_subscribers: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_noptin_subscriber_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_options: Data: 6.05MB + Index: 0.14MB + Engine InnoDB
wp_pcap_postmeta: Data: 0.38MB + Index: 0.20MB + Engine InnoDB
wp_pcap_posts: Data: 1.52MB + Index: 0.06MB + Engine InnoDB
wp_pcap_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
wp_pcap_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pcap_wcpdf_invoice_number: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pcap_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
wp_pcap_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pcap_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_pcap_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pcap_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_pcap_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pcap_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_pcap_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_yoast_indexable: Data: 0.20MB + Index: 0.13MB + Engine InnoDB
wp_pcap_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_pcap_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_pcap_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_pcap_yoast_seo_links: Data: 0.22MB + Index: 0.17MB + Engine InnoDB
wp_pcap_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB

### Post Type Counts ###

attachment: 58
blocks: 9
custom_css: 1
customize_changeset: 33
featured_item: 8
nav_menu_item: 37
noptin-form: 1
page: 84
post: 11
product: 9
product_variation: 33
revision: 121
seedprod: 3
shop_order: 8
wp_global_styles: 1
wpcf7_contact_form: 5
wpcode: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (21) ###

Akismet Anti-Spam: by Automattic – 4.2.5
Contact Form 7: by Takayuki Miyoshi – 5.6.1
Flexible Checkout Fields: by WP Desk – 3.3.0
Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.7.0
Health Check & Troubleshooting: by The www.remarpro.com community – 1.4.5
WPCode - Insert Headers, Footers, and Code Snippets: by WPCode – 2.0.0
Jetpack: by Automattic – 11.1.2
Mailchimp for WooCommerce: by Mailchimp – 2.7.1
MOJO Marketplace: by Mike Hansen – 1.6.2
Multibanco, MB WAY, Credit card and Payshop (IfthenPay) for WooCommerce: by PT Woo Plugins (by Webdados) – 6.0.3
Nextend Social Login: by Nextendweb – 3.1.5
OptinMonster: by OptinMonster Popup Builder Team – 2.8.1
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.5
W3 Total Cache: by BoldGrid – 2.2.3
WooCommerce Payments: by Automattic – 4.4.0
WooCommerce PDF Invoices & Packing Slips: by WP Overnight – 3.0.0
WooCommerce: by Automattic – 6.7.0
Yoast SEO: by Team Yoast – 19.3
WPForms Lite: by WPForms – 1.7.5.3
Custom Product Tabs for WooCommerce: by YIKES
Inc. – 1.7.9

YITH WooCommerce Wishlist: by YITH – 3.11.0

### Inactive Plugins (15) ###

Additional Variation Images Gallery for WooCommerce: by Emran Ahmed – 1.3.7
CMP - Coming Soon & Maintenance Plugin: by NiteoThemes – 4.1.2
Coming soon and Maintenance mode WpDevArt: by wpdevart – 3.7.1
Coming Soon Page, Maintenance Mode, Landing Pages & WordPress Website Builder by SeedProd: by SeedProd – 6.13.1
Easy Google Fonts: by Titanium Themes – 2.0.4
Flexible Wishlist: by WP Desk – 1.0.3
Hello Dolly: by Matt Mullenweg – 1.7.2
Invoice for WooCommerce: by seosbg – 2.1.1
Loco Translate: by Tim Whitlock – 2.6.2
MailChimp Forms by MailMunch: by MailMunch – 3.1.4
Minimal Coming Soon & Maintenance Mode: by WebFactory Ltd – 2.35
Noptin - WordPress Newsletter Plugin: by Noptin Newsletter – 1.7.6
Popup Builder: by Sygnoos – 4.1.12
Smart Variations Images & Swatches for WooCommerce: by David Rosendo – 5.1.12
WooCommerce Additional Variation Images: by WooCommerce – 2.0.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Must Use Plugins (2) ###

Endurance Page Cache: by Mike Hansen – 2.2
Health Check Troubleshooting Mode: by  – 1.7.2

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –

### WC Pages ###

Shop base: #40 - /shop/
Cart: #79 - /cart/
Checkout: #147 - /checkout/
My account: #146 - /my-account/
Terms and conditions: ? Page not set

### Theme ###

Name: Flatsome Child
Version: 3.0
Author URL: 
Child Theme: ?
Parent Theme Name: Flatsome
Parent Theme Version: 3.15.7
Parent Theme Author URL: https://www.uxthemes.com/
WooCommerce Support: ?

### Templates ###

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page

Disabled Features: minified-js
settings

Daily Cron: ? Next scheduled: 2022-07-23 17:55:19 +01:00
Options: ?
Notes: 56
Onboarding: completed

### WooCommerce Payments ###

Version: 4.4.0
Connected to WPCOM: Yes
Blog ID: 205377652
Account ID: -

### Action Scheduler ###

Complete: 500
Oldest: 2022-06-22 11:30:10 +0000
Newest: 2022-07-20 10:10:12 +0000

Failed: 160
Oldest: –
Newest: –

In-progress: 1
Oldest: –
Newest: –

Pending: 8
Oldest: 2022-07-22 20:39:47 +0000
Newest: 2022-07-28 22:15:47 +0000

### Status report information ###

Generated at: 2022-07-22 21:39:46 +01:00

Hi Juan,

I have sent you the system report.

Though I wanted to know does the “Woommerce additional variation images” plug in allows for users to select the color variant and show the respective pictures? (without having to select the size variant too?)
Because in my case it only show the respective images when selecting both colour variant and size, and I would like to be able that users see the images for that colour without having to select the size.

Looking forward to hear from you.

thanks
Lara

Hi @lsb1

Thanks for sending the system report. For better assistance since this is related to WooCommerce Additional Variation Images please contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.

Please include a link to this forum thread in your response.

We will be glad to help, thank you.