images are triggering a block

  • Resolved emgraphics

    (@emgraphics)


    4 years, 4 months ago

    Hi – A client’s customer was blocked from accessing the site. In the live traffic I see the things that seemed to trigger it seem benign, like the product itself and an image. Any idea what is going on? Is there somewhere I should be tweaking the settings?

    Statham, Georgia, United States was blocked for Manual block by administrator at https://journeyjuice.com/product/custom-24-box-choose-your-juices/
    7/17/2020 7:34:42 AM (7 hours 19 mins ago)??
    IP: 23.113.21.80 Hostname:?23-113-21-80.lightspeed.tukrga.sbcglobal.net
    Human/Bot: Human
    Mozilla/5.0 (iPhone; CPU iPhone OS 13_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.2 Mobile/15E148 Safari/604.1

    Type: Blocked
    Statham, Georgia, United States was blocked for Manual block by administrator at https://journeyjuice.com/apple-touch-icon.png
    7/17/2020 7:28:13 AM (7 hours 26 mins ago)??
    IP: 23.113.21.80 Hostname:?23-113-21-80.lightspeed.tukrga.sbcglobal.net
    Human/Bot: Human
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_1) AppleWebKit/601.2.4 (KHTML, like Gecko) Version/9.0.1 Safari/601.2.4 facebookexternalhit/1.1 Facebot Twitterbot/1.0

    Type: Blocked
    Statham, Georgia, United States was blocked for Manual block by administrator at https://journeyjuice.com/apple-touch-icon-precomposed.png
    7/17/2020 7:28:13 AM (7 hours 26 mins ago)??
    IP: 23.113.21.80 Hostname:?23-113-21-80.lightspeed.tukrga.sbcglobal.net
    Human/Bot: Human
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_1) AppleWebKit/601.2.4 (KHTML, like Gecko) Version/9.0.1 Safari/601.2.4 facebookexternalhit/1.1 Facebot Twitterbot/1.0

    Type: Blocked
    Statham, Georgia, United States was blocked for Manual block by administrator at https://journeyjuice.com/apple-touch-icon.png
    7/17/2020 7:28:13 AM (7 hours 26 mins ago)??
    IP: 23.113.21.80 Hostname:?23-113-21-80.lightspeed.tukrga.sbcglobal.net
    Human/Bot: Human
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_1) AppleWebKit/601.2.4 (KHTML, like Gecko) Version/9.0.1 Safari/601.2.4 facebookexternalhit/1.1 Facebot Twitterbot/1.0

    Type: Blocked
    Statham, Georgia, United States was blocked for Manual block by administrator at https://journeyjuice.com/apple-touch-icon-precomposed.png
    7/17/2020 7:28:13 AM (7 hours 26 mins ago)??
    IP: 23.113.21.80 Hostname:?23-113-21-80.lightspeed.tukrga.sbcglobal.net
    Human/Bot: Human
    Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_1) AppleWebKit/601.2.4 (KHTML, like Gecko) Version/9.0.1 Safari/601.2.4 facebookexternalhit/1.1 Facebot Twitterbot/1.0

    Type: Blocked
    Statham, Georgia, United States left https://journeyjuice.com/ and was blocked for Manual block by administrator at https://journeyjuice.com/product/custom-24-box-choose-your-juices/
    7/17/2020 7:28:02 AM (7 hours 26 mins ago)??
    IP: 23.113.21.80 Hostname:?23-113-21-80.lightspeed.tukrga.sbcglobal.net
    Human/Bot: Human
    Mozilla/5.0 (iPhone; CPU iPhone OS 13_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.2 Mobile/15E148 Safari/604.1

    Type: Blocked
    Statham, Georgia, United States left https://journeyjuice.com/ and was blocked for Manual block by administrator at https://journeyjuice.com/?wc-ajax=get_refreshed_fragments
    7/17/2020 7:27:54 AM (7 hours 26 mins ago)??
    IP: 23.113.21.80 Hostname:?23-113-21-80.lightspeed.tukrga.sbcglobal.net
    Human/Bot: Human
    Mozilla/5.0 (iPhone; CPU iPhone OS 13_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.2 Mobile/15E148 Safari/604.1

    Type: Blocked
    Statham, Georgia, United States left https://journeyjuice.com/ and was blocked for Manual block by administrator at https://journeyjuice.com/images/flowers.png
    7/17/2020 7:27:54 AM (7 hours 26 mins ago)??
    IP: 23.113.21.80 Hostname:?23-113-21-80.lightspeed.tukrga.sbcglobal.net
    Human/Bot: Human
    Mozilla/5.0 (iPhone; CPU iPhone OS 13_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.2 Mobile/15E148 Safari/604.1

    Type: Blocked
    Statham, Georgia, United States left https://journeyjuice.com/ and was blocked for Manual block by administrator at https://journeyjuice.com/?wc-ajax=get_refreshed_fragments
    7/17/2020 7:25:15 AM (7 hours 29 mins ago)??
    IP: 23.113.21.80 Hostname:?23-113-21-80.lightspeed.tukrga.sbcglobal.net
    Human/Bot: Human
    Mozilla/5.0 (iPhone; CPU iPhone OS 13_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.2 Mobile/15E148 Safari/604.1

    Type: Blocked
    Statham, Georgia, United States left https://journeyjuice.com/ and was blocked for Manual block by administrator at https://journeyjuice.com/images/flowers.png
    7/17/2020 7:25:15 AM (7 hours 29 mins ago)??
    IP: 23.113.21.80 Hostname:?23-113-21-80.lightspeed.tukrga.sbcglobal.net
    Human/Bot: Human
    Mozilla/5.0 (iPhone; CPU iPhone OS 13_6 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/13.1.2 Mobile/15E148 Safari/604.1

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support wfscott

    (@wfscott)

    @emgraphics

    Do you want the customer to be blocked? If not, the first thing to check is the Wordfence > Firewall > Blocking area for that specific IP. As the block says, this was a Manual block by administrator. That will show for future visits if someone specifically hits “Block IP” in Live Traffic.

    Let me know if you’re seeing that there. It may expire or have already expired depending how long your block time is set in the Rate Limiting settings.

    If you do want the customer to be blocked and are just curious about those Live Traffic hits, let me know.

    Scott

Viewing 1 replies (of 1 total)
  • The topic ‘images are triggering a block’ is closed to new replies.

Tags