Images are not synced

Hi,

Can you give me a screenshot of the Attachment Details from any of the images from the media library?.

Also, are you using CDN? If not, then can you make sure that the Content Delivery Network URL field is empty on the Media Storage to Cloud plugin Settings page?

Thank you.

View post on imgur.com

View post on imgur.com

Hi @joydipkar73 ,

We’ve released an update of the plugin. Can you please update the plugin and check whether this problem still persists.

Also can you please mail us the Media Storage to Cloud error log?

Thank you.

No, it is now giving a different problem.

6901Mother.jpg
Post-processing of the image failed likely because the server is busy or does not have enough resources. Uploading a smaller image may help. Suggested maximum size is 2500 pixels.

But the image is being uploaded to local media library. But my setting is to serve from bucket only, no local files.

Also, if the image does not exists in the bucket then I get the error:

Fatal error: Uncaught Exception: {"error":{"code":404,"message":"No such object: stateless-afterfantasy-com/6901Mother-1-188x300.jpg","errors":[{"message":"No such object: stateless-afterfantasy-com/6901Mother-1-188x300.jpg","domain":"global","reason":"notFound"}]}}
in /var/www/vhosts/afterfantasy.com/httpdocs/wp-content/plugins/wp-media-storage-to-cloud/vendor/google/cloud-core/src/RequestWrapper.php on line 368

Call stack:

Google\C\C\RequestWrapper::convertToGoogleException()
wp-content/plugins/wp-media-storage-to-cloud/vendor/google/cloud-core/src/RequestWrapper.php:207
Google\C\C\RequestWrapper::send()
wp-content/plugins/wp-media-storage-to-cloud/vendor/google/cloud-core/src/RestTrait.php:97
Google\C\S\C\Rest::send()
wp-content/plugins/wp-media-storage-to-cloud/vendor/google/cloud-storage/src/Connection/Rest.php:192
Google\C\S\C\Rest::deleteObject()
wp-content/plugins/wp-media-storage-to-cloud/vendor/google/cloud-storage/src/StorageObject.php:185
Google\C\S\StorageObject::delete()
wp-content/plugins/wp-media-storage-to-cloud/admin/channels/class-w2cloud-gcs-process.php:98
w2cloud_GCS_Process::gcs_delete_object()
wp-content/plugins/wp-media-storage-to-cloud/admin/class-w2cloud-media-control.php:229
w2cloud_media_control::w2cloud_delete_media()
wp-includes/class-wp-hook.php:289
WP_Hook::apply_filters()
wp-includes/class-wp-hook.php:311
WP_Hook::do_action()
wp-includes/plugin.php:484
do_action()
wp-includes/post.php:5940
wp_delete_attachment()
wp-admin/upload.php:194

I could make it work by creating new api key on google console. after deactivating the old key was not working.
but the image-404 error is still giving if the image is deleted directly from bucket.

it can not delete even if the image exists in the bucket.
i have to move to trash and then i can not delete it. the same 404 fatal error is being shown.

please ignore the above scenarios.
The steps and outcomes are as follows:
1. I upload the image -> it appears everywhere correctly.
2. I move the image to trash-> image goes to trash
3. I delete the image from trash -> image deleted from bucket. But remains in trash and 404 fatal error is shown.

Hi @joydipkar73 ,

Did you use any plugin to move the media to the trash and to delete the media?

Can you tell me the name of the plugin so that we can replicate the issue?

Also, can you give us the Media Storage to Cloud error log?

Thank you.

Hi @joydipkar73 ,

We haven’t heard anything from you in a while.

However, we have released an update recently, you can update the plugin and check whether the issue still persists.

Let us know if you’re still facing the issue.

Thank You.

Hi @joydipkar73 ,

Since we haven’t heard anything from you in a while, we’re now closing this thread.

You’re always welcome to open another thread if you face any more issues with our plugin.

Thanks.