Images and JS issues when a plugin is outdated

  • Resolved lilkrit

    (@lilkrit)


    3 years, 2 months ago

    Hello,
    I’m not 100% sure if this is an LS Cache issue, but I think it is.

    I got my website optimized quite well I think, it’s fast and had no issues until now. This morning I log in and I see that the images aren’t loading and JS also doesn’t work (like the menu scrolling).

    I got to the admin panel to fix it, and I see an unrelated plugin is outdated. (It was mailpoet). I made a back up, updated mailpoet and checked the site again. This time it’s working perfectly fine. The images load, JS works. I had to change NOTHING in the LS Cache settings. (I checked on multiple browsers, devices and in private mode, just to make sure)

    But this doesn’t solve my problem. I would love to know what could cause an issue with page not loading properly when an unrelated plugin isn’t up to date? My guess is that the site said “plugin outdated, lets not load it anymore”. And gave up.

    I tried to reproduce the issue using WP Rollback plugin and purposely installing outdated version of MailPoet – which did nothing. The issue didn’t appear again.

    I don’t want my website to have issues every time a plugin needs an update, and I don’t want to enable auto-updates because that might cause more issues.

    If this is LC Cache issue, please help me. If it’s not – please point me in the right direction so I can ask someone else or fix it myself.

    My report number is:
    OZBGCREP

    Thank you in advance.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    please be more specific what exactly is the issue with JS and IMG

    where or how can I see it in your site ?

    Best regards,

    Thread Starter lilkrit

    (@lilkrit)

    Hey, the problem is, like I described, that I can’t reproduce the issue. As soon as I updated that 3rd party plugin (mailpoet), the issue disappeared completely. I tried using a roll back plugin to use the old version of mailpoet, but that didn’t bring the issue back.

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    well … I am not sure what it was or what is the case if you can not reproduce it

    please let me know if it happens again

    Best regards,

    Thread Starter lilkrit

    (@lilkrit)

    I will. This time, even though another plugin got outdated, my website works fine. But if it happens again, I will let you know.

    Plugin Support qtwrk

    (@qtwrk)

    thanks, please keep us posted.

Viewing 5 replies - 1 through 5 (of 5 total)
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