Imagery Updates NextGEN Gallery (2.2.10) and NextGEN Pro (2.5.5)

Current using the NextGEN Gallery (2.2.10) and NextGEN Pro (2.5.5). A few weeks ago my Dashboard said “You are using the following products: NextGen Gallery version 2.2.10, NextGEN Pro version 2.5.5” and an update is available. The number 24 in red was next to Imagely on the side bar. After updating the screen says “Success! Everything is now up-to-date.”. BUT, the update message is still there with the number 24 in red was next to Imagely on the side bar. I keep going though the update process but the update message still appears. Any idea on how to solve?

Here is a small part of the log that may help”

Performing stage “install” request for “photocrati-nextgen-pro”…Failed [“Forbidden”].
Completed stage “install” for (0) “photocrati-nextgen-pro”. Next stage is “install”.
Performing stage “install” request for “photocrati-cheque”…Failed [“Forbidden”].
Completed stage “install” for (1) “photocrati-cheque”. Next stage is “install”.
Performing stage “install” request for “photocrati-comments”…Failed [“Forbidden”].
Completed stage “install” for (2) “photocrati-comments”. Next stage is “install”.
Performing stage “install” request for “photocrati-coupons”…Failed [“Forbidden”].
Completed stage “install” for (3) “photocrati-coupons”. Next stage is “install”.
Performing stage “install” request for “photocrati-nextgen_pro_ecommerce”…Failed [“Forbidden”].

• This topic was modified 7 years, 7 months ago by jhughesitg.