Image will not load

Hello @onepotwellness, thanks for reaching out with your topic. Sometimes broken image icons could possibly be from CORs configuration issues. To help confirm this, could you check for any browser console errors in the browser dev tools and send us a screenshot, using a screenshot-sharing service such as Jumpshare or Imgur?

Since we haven’t received a response this topic will be marked as resolved. Please feel free to open a new support topic if you experience any other issues. Thank you.

Hello
I have the same problem. When I try to fetch the media file it doesn’t give me access to the media.
And it gave me an error containing CORS at first.
What should I do to solve this problem?
thank you

@hamedsvn Please check out our guide on how to resolve CORS errors. If that does not work, please open a new support topic and provide as much information as possible, including error messages, screenshots, website URL and media URL.

hi again

I did all the things that were said, but unfortunately it was not resolved.

To clarify, you added the Access-Control-Allow-Origin header? If so, please open a new support topic and provide as much information as possible, including website URL

Yes, I did that, but unfortunately the problem was not solved.

@hamedsvn Please do not reply to someone else’s post as per forum guidelines. Please create a?new support topic??and provide as much information as possible, including?website URL.