• Resolved Kobemi

    (@virulentscorpio)


    Hello, image URL of the origin website has 3 commas in the address (Example: /wp-content/uploads/go-x/u/989c90eb-bd4b-4755-bac4-e073971f229b/l0,t0,w1879,h2000/image-455×484.jpg) and that is why product image was not imported.

    How to fix this problem?

    PS: Divider of the columns is semicolon!

    • This topic was modified 3 months ago by Kobemi.
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  • Thread Starter Kobemi

    (@virulentscorpio)

    I have already found your solution for fixing this problem.

    Bu now I have the problem, that the text in the short description and in the product name is without spaces like (HelloKitty)

    • This reply was modified 2 months, 4 weeks ago by Kobemi.
    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @virulentscorpio,

    Thank you for reaching out to us.

    We are glad to hear that you found a solution on your own. In order to help you more effectively with the short description and product name appearing without spaces, could you please share the CSV file with us? You can upload the file to any file-sharing platform and then send us the link. Before sharing, please ensure that you have removed any sensitive information from the file.

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