• Resolved hurtadodoo

    (@hurtadodoo)


    Hi, we’re experiencing issues with image uploads in our photo gallery, with uploads failing or resulting in errors. Can you assist in diagnosing and resolving the issues with image uploads?

Viewing 1 replies (of 1 total)
  • Plugin Author robosoft

    (@robosoft)

    It sounds like the issue you’re encountering with image uploads in your photo gallery could be related to access permissions on your server’s folders. When images fail to upload or result in errors, it’s often due to restricted permissions preventing the gallery plugin from writing files to the designated folders.

    To diagnose and resolve this problem, follow these steps:

    1. Ensure that the folders where your gallery plugin stores uploaded images have the correct permissions set. Typically, folders should have permissions set to allow the web server (often www-data or apache user) to write to them. You can adjust folder permissions using FTP or a file manager provided by your hosting provider.

    2. Use the following recommended permissions for your upload folders: Folders: 755 (rwxr-xr-x), Files within folders: 644 (rw-r–r–)

    3. Confirm that the web server user owns the upload folders. You can use SSH or FTP to check and modify ownership if necessary.

    4. After adjusting folder permissions, attempt to upload images again to see if the issue is resolved. If uploads still fail, check error logs on your server for more specific error messages that can provide insight into what might be causing the problem.

    By addressing folder permissions and ensuring that the correct settings are in place, you should be able to resolve the image upload issues in your photo gallery. If you continue to experience difficulties or need further assistance, please feel free to reach out. We’re here to help you get your gallery up and running smoothly!

Viewing 1 replies (of 1 total)
  • The topic ‘Image uploads failing in gallery’ is closed to new replies.