Image Upload to Galleries Fails

  • Resolved ianmcgarry

    (@ianmcgarry)


    2 years, 7 months ago

    I have started to receive this error message when I try to add new images to an existing gallery:
    ***************************
    Failed to upload xxxxxxxx.jpeg
    This looks like a network error, the endpoint might be blocked by an internet provider or firewall.
    Source error [syntaxerror: Unexpected end of JSON input]
    **************************

    Using WordPress 5.9.3 & running Twenty Seventeen theme. I have disabled all plug-ins and the issue is still there.

    Have reported to my hosting but they haven’t been able to help so far.
    website: https://www.ianmcgarry.com

    • This topic was modified 2 years, 7 months ago by ianmcgarry.
    • This topic was modified 2 years, 7 months ago by ianmcgarry.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor Imagely

    (@imagely)

    Hi @ianmcgarry,

    The error looks to be pointing to a network error that’d usually mean a unstable internet connection or to it getting blocked by a hosting service or a plugin firewall.

    Trying to use a different connection ( if available ) or checking the firewall’s logs might be helpful in the similar cases.

    Thread Starter ianmcgarry

    (@ianmcgarry)

    Please help!

    I have tried the following so far:

    Rolled back the current version
    Disabling mod_security
    Disabling all plugins except nextgen
    Trying different PHP versions
    Increasing PHP memory limit
    Uploaded via gallery and direct drag & drop
    Uploading by mobile network and my own wifi

    Nothing works!

    Plugin Contributor Imagely

    (@imagely)

    Hi @ianmcgarry,

    Could you please try uploading images to WP Media to see if that’ll work? Please let us know.

    Thread Starter ianmcgarry

    (@ianmcgarry)

    no. any media upload doesn’t work. Have been forced to ditch NGG and use another gallery now as my client had a deadline.

    Plugin Contributor Imagely

    (@imagely)

    I’d also check with the hosting to ensure there’s enough disk space on server for the images uploading.

Viewing 5 replies - 1 through 5 (of 5 total)
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