Image Upload Not Working

Hi @driquo,

What version of the Ultimate member core you have installed on your site?
Can you please check developers console of your browser and see if you have any errors there?

Regards.

I having the same problem. Using version 1.3.88.

When I try to upload a member’s photo I get the message “A theme or plugin compatibility issue”. All folders have been confirmed to be writable. I went into this file:

plugins/ultimate-member/core/lib/upload/um-image-upload.php

At line 45 there is this line:

if(isset($_FILES[$id]['name'])) {

This is where it appears to be failing. So in the “} else {” section I added print_r($_FILES); before setting the $ret[‘error’] message.

$_FILES returns an empty array. I have also set upload_max_size and post_max_size to 250MB (my upload is about 80k, JPG). I also set “enable_post_data_reading” to ON.

Permissions are set to 777 on uploads/ultimatemember and there is nothing appearing in the error log.

Any help is appreciated.

I’m using UM 2.0

Nothing seems to work on my end.

Hi @driquo,

Can you please try to do a conflict test so we can rule out theme/plugin issues.
Here is the doc on how to do a conflict test if you are not sure how to do it.

Please also check the error.log file of your server for error.
If you are not sure where to find your error.log file please contact your hosting provider for assistance.

Piggybacking on this –

I cloned the site and tried the conflict test and deactivated all plugins and switched to the twentyfifteen theme. It still doesn’t work. I also chmodded all wp-content folders to 777 to eliminate any permissions issues.

Hi.

I was wanting to follow up on this. Is there any progress or has a solution been found? We are continuing to experience the same problem. Should I start a new thread about it?

I did the conflict test and it didn’t solve the issue. I’m awaiting solution as well

It seems images get stuck as temporary files in the wp-content/uploads folder and aren’t moved into the users own folder.