• Anonymous User

    (@anonymized-21189826)


    Hi!

    For some reason Kadence Gallery (Adv) is not showing the Image thumbnail size selector. In some pages it does show it, but in some others it doesn’t. Is this a bug? It’s forcing me to create a new Gallery block everytime I need to set the thumbnail size since, when it’s a fresh block, I can edit the thumbnail size, but after a while if I go back to the page that has the block in it the option disappears.

    Here’s a screenshot: https://ibb.co/ZYStKQG

    I’m using WordPress 6.4.2 running Pronto theme with Kadence Blocks version 3.2.19

    Thank you

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support Gilbert Hernandez

    (@ghernkadence)

    Hello,

    Thanks for reporting this behavior. I checked the Advanced Gallery on my site and had the same issue. New galleries let me set the size, but the size selector is missing upon refresh. I will report this issue with the developers.

    Thread Starter Anonymous User

    (@anonymized-21189826)

    Great to hear I’m not the only one with this issue and that the developers will know about this. Hopefully they will fix this soon. Thank you!

    Plugin Support Gilbert Hernandez

    (@ghernkadence)

    Hello @dvdwp,

    It looks like the issue is resolved. The particular feature was removed and you shouldn’t see it appear. Generally, the Thumbnail Slider layout has an option for “Thumbnail Image Ratio”.

    Thread Starter Anonymous User

    (@anonymized-21189826)

    Hi @ghernkadence. It’s quite sad to hear that, since that means that you removed the feature, not solved it. That’s quite a pity actually, since it was a very helpful feature for image loading times and Google scores. Right now is showing a thumbnail since the gallery is smaller than the actual image file, but loading the full size image. To be able to pick the size of the thumbnail allowed to slower loading times, better Google scores and faster website loading times. I wish I never mentioned anything about it.

    Thread Starter Anonymous User

    (@anonymized-21189826)

    @ghernkadence which one is the update version where you deleted the feature? So I don’t update it anymore.

    • This reply was modified 1 year ago by Anonymous User.
    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    Hey, The feature was not removed, I think there is a miss-understanding with Gilbert. This is a bug we will fix.

    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    I want to make sure I understand, I see the image size option working fine. See this image: https://share.getcloudapp.com/nOuJ9YnL

    Are you talking about that or something else?

    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    Here it is for the fluid carousel: https://share.getcloudapp.com/NQuBxdKR

    Plugin Author Ben Ritner – Kadence WP

    (@britner)

    Can you make sure that your gallery images have multiple sizes? The first image in your gallery can you check to see that it’s got thumbnail sizes generated?

    Thread Starter Anonymous User

    (@anonymized-21189826)

    Hi @britner. I’m talking about that feature, yes. Sometimes the “Thumbnail Image Sizes” selector appears and sometimes it doesn’t. I just checked and right now is showing, but in some other moment it wasn’t there. Glad to hear you’re not removing it.

    As per your last question: yes, my gallery images have multiple sizes. They all have thumbnail sizes generated.

    At first I thought it could have been my website, but I have two different websites where I’m using your plugin and it happened in both of them.

Viewing 10 replies - 1 through 10 (of 10 total)
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