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Resolved dandyvn
(@dandyvn)

1 year, 3 months ago

Hello
I am using your qi addon for elementor and it’s the image slider, which I set as hero on my home page.
For tablet view – the slider is perfect on google chrome only, but in Firefox and Safari both: portrait and mobile view – I have white space at the bottom (more on Firefox than Safari). It is viewed on iPad Pro 11″
The height of the section where my slider is nested is set to: default (if I use 100vh here then Chrome view gets messed up).

Any ideas on how to achieve consistency between browsers on tablet?
Thanks

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author Qode
(@qodeinteractive)

1 year, 3 months ago

Hi there,

Could you please provide us with screenshots of your settings so we can try to reproduce this and test with the same settings set on the page, options and image slider settings.

Best,

Qode

Thread Starter dandyvn
(@dandyvn)

1 year, 3 months ago

Hi – thanks

yes, this is the setting for tablet portrait outer section

https://app.screencast.com/5HejJXQ4czaca?tab=Details&conversation=mSq3BYgCJ0HTxn0o8GvJnc

This is for column where I set the padding for a frame (I have chosen not to set the padding in frame settings of elementor, as they were not showing everywhere): https://app.screencast.com/241ilbdPcR72B?tab=Details

Tablet slider settings: https://app.screencast.com/nxTkg3Ipp3sKx?tab=Details

Mobile outer section setting: https://app.screencast.com/G7OrveV1CTEZa?tab=Details

and mobile slider setting: https://app.screencast.com/m63FXBrNtnEwy?tab=Details&conversation=D3hbfWvRrGOiVM8nOO35g2

All margins and paddings, besides the column padding which I use for my frame, are set to 0.

thanks.

Plugin Author Qode
(@qodeinteractive)

1 year, 3 months ago

Hi there,

The frame seems to be alright now checking on all devices. Have you managed to resolve this in the meantime and what exact settings did you change?

Please keep us updated.

Best,

Qode

Thread Starter dandyvn
(@dandyvn)

1 year, 2 months ago

Hello
I apologise for the delay in replying, I was away and just got back.
Well, I wasn’t able to fix anything through the plugin or Elementor itself, instead, I hired a developer and installed the child theme. There he fixed it with a Java script.

However, I still have a remaining problem:
One can also set the mobile landscape view in Elementor, but that’s the only thing we couldn’t set anywhere. Google Chrome shows the frame as it should be but takes the layout from mobile portrait mode instead of the set landscape mode, and Firefox and Safari have the content overflowing the viewport (so no frame bottom border) No command or code has worked so far.
Can you help here? Then my page would be perfect.
Thanks

Thread Starter dandyvn
(@dandyvn)

1 year, 2 months ago

Hi,

I guess there is no solution to my problem, as you never answered my last post?

thanks

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Image slider : Height set to 100vh – white space in Firefox/Safari Tablet’ is closed to new replies.