• Resolved thirteen05

    (@thirteen05)


    The image gallery slider below the main product image is having some height issues. When there are more then 5 images, a second (unseen) row of images is taking up vertical space when the page loads. When the slider is clicked, the second row spacing is removed.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Niloy – Codeixer

    (@im_niloy)

    Hi,
    The page is not loading on my side. To check the problem you have.

    Thread Starter thirteen05

    (@thirteen05)

    The plugin was deactivated, but it has been activated again.

    Please recheck the gallery slider now.

    Plugin Author Niloy – Codeixer

    (@im_niloy)

    Hi,
    I meant to say that the product page is not loading and is showing a white screen.

    Thread Starter thirteen05

    (@thirteen05)

    I can’t replicate the white page issue, but if you provide an email address I can set up a WordPress user for you to investigate.

    Plugin Author Niloy – Codeixer

    (@im_niloy)

    WordPress forum is suggest to do not share website access to author for free plugins.
    but you can send a screen record of the product page by fill up this form https://www.codeixer.com/contact-us/

    Thread Starter thirteen05

    (@thirteen05)

    Here’s the attachment: https://prnt.sc/O0NByQvVe22C

    Plugin Author Niloy – Codeixer

    (@im_niloy)

    Thanks, It’s possible that there could be an issue with your theme or another plugin causing a conflict.

    How to test for conflicts:

    The best way to determine if a theme and/or plugin is causing the issue is to:

    1. Temporarily switch your theme to WordPress Default theme.
    2. Try to reproduce the problem. If the problem is resolved, it’s a theme conflict. If not, continue to the next steps.
    3. Temporarily deactivate all plugins except WooCommerce.
    4. Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
    5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    If it does, it’s likely a conflict with your current theme or one of the plugins.

    I hope this information is helpful to you.

    Plugin Author Niloy – Codeixer

    (@im_niloy)

    As?we?haven’t?received a response, I’ll mark this resolved.
    Feel free to open a new topic, if?you?continue encountering issues or reopen this topic.
    We’d be happy to assist.

Viewing 8 replies - 1 through 8 (of 8 total)
  • The topic ‘Image Slider Height Issue’ is closed to new replies.