• Resolved butwhyowhy

    (@butwhyowhy)


    All my images in the facebook catalog are different shapes and sizes. What can I do to make them uniform? On my woocomerce site they are all uniform.

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hey @butwhyowhy ,

    Thank you very much for reaching out to us! I’ll be happy to help with this! ??

    Our plugin doesn’t make any changes in the images uploaded from your WooCommerce store. When it syncs images for products, it does it by gathering all the URL’s of the images for the products, both variation and simple. So, this may be a case of the images looking as expected in your store due to changes applied through your theme.

    In order to double-check if that’s the case, would it be possible to share with me a screenshot of your products from your WooCommerce store and a screenshot of your products from your Facebook Shop? You can use a cloud storage service like Dropbox or Google Drive to upload them and create a sharing link.

    Looking forward to your response.

    Best regards,

    Pit
    SkyVerge

    Thread Starter butwhyowhy

    (@butwhyowhy)

    Hmmm… I reset everything and now the images are looking good. If something changes I will let you know. Thank you for offering the help.

    Hey @butwhyowhy ,

    Excellent, that’s great to hear! Great job on finding this solution! ??

    I’m going to mark this thread as “resolved” for the time being, but don’t hesitate to let me know if any other questions or issues come up!

    Have a great weekend!

    Best regards,

    Pit
    SkyVerge

Viewing 3 replies - 1 through 3 (of 3 total)
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