Image Size/Replace Options not visible after migration

  • Just migrated website to new domain name through same host.

    Everything appears to be working properly now, except:

    When I click on any image that was included in the migration to edit it, the “Image Size” dropdown is NOT visible (not “greyed out”…just not there, altogether), nor is the “Replace” button.

    If I add a new image, even to posts that were migrated, the “Size” and “Replace” options ARE visible (the desired state).

    – Tried different themes. Same result.
    – Tried “Regenerating Thumbnails.” Same result.
    – Tried reinstalling WordPress. Same result.
    – Tried disabling all plugins. Same result.

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi Scott,

    Try by use the wordPress default theme.
    And another solution I will suggest you check after disabling the plugin one by one. Maybe it is happening due to one plugin that you was installed recently.

    Thread Starter ScottJSmith

    (@scottjsmith)

    Thanks, Nisha.

    – I tried TwentySixteen, if that’s what you mean by “default”
    – I also tried deactivating/reactivating plugins one at a time, as well as all at the same time. No joy there, either.

    Try re-uploading all files & folders – except the root wp-config.php & .htaccess files and the wp-content folder – from a fresh download of WordPress. Make sure that you delete the old copies of files & folders before uploading the new ones.

    Thread Starter ScottJSmith

    (@scottjsmith)

    That didn’t work, either. ??

    Hi Scott,

    So I think you have to fix by replaced the all existing images.

    Thread Starter ScottJSmith

    (@scottjsmith)

    Yep. A couple hundred pages, but seems like the only alternative. Thanks for looking into it.

    Thread Starter ScottJSmith

    (@scottjsmith)

    Re-addressing this post. (This past season was too busy to give much time to this situation, but lots of changes for this website are on the horizon, and I don’t want to implement them until this situation is resolved, for fear of losing any further changes.

    Not sure if these issues are related (I feel they are, since the problems happen concurrently):

    – Images uploaded since migration appear as “no thumbnail” images in Media Library (NOT “no image found” placeholders…that’s a DIFFERENT icon). When I upload a new image, whether via WP, FTP or cPanel file manager, the image WILL appear in Media Library for a limited period of time…ranging from a few minutes to a few days.

    Now, typing the URL of the image in a web browser reveals the image, and those images appear on whichever page or post I originally added them, but when selecting the “no thumbnail” icon for a new page or post, no image is presented. I have tried “Regenerate Thumbnails,” which results in the error, “Thumbnails could not be regenerated. Image not found at .” (with no URL after the word “at”)

    – At the same time, any posts or pages (new or old) that have had a Featured Image added/changed (since the migration), reverts to “no image” or the Default Featured Image.

    – Also, the menu doesn’t save properly. Last week, I had everything lined up perfectly. Was very proud of myself for thinking I had resolved everything. Within the hour, the menu lost about 80% of its options, the featured images were gone, and the newly uploaded images were replaced with “no thumbnail” images in Media Library. I don’t DARE make any changes, no matter how minor, to the existing default menu, for fear of destroying the only menu that is 90% acceptable at this time.

    =====

    I have:

    – Deleted WordPress files and conducted a full download/install.
    – Tried a WordPress default theme
    – Turned off all plugins (at one time, even deactivating and deleting all plugins)
    – Turned off CloudFlare
    – Adjusted permissions on the wp-content/uploads folder

    Really scratching my head, here.

Viewing 7 replies - 1 through 7 (of 7 total)
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