Image size for player

Hi there,
recommended images sizes are any larger than 500x500px. This is the default behaviour in mobile though, do you want to change the image size in mobile? and how?

Thanks but no, my question is why I get a different layout on mobile than at your demo page.

I just want to get the layout as your demo page on mobile screen:
https://pasteboard.co/I8StEfrfdgsR.png

but this is what I get:
https://pasteboard.co/x661dQWvffHB.png

instead of this displaying on desktop:
https://pasteboard.co/4UDwl0xhl0Ai.png

So my question is how to have the same result with mage as your demo page?

Hi there,
Can you share a URL so I can check this? Do you have the PRO version installed? I just tested a demo installation and it works as expected

No, this is the free version but I can’t publish the link here as it’s a client’s site. May I send you the link by email somewhere?

Thanks.

In the meanwhile I created a sandbox and a page with the plugin for you to check.

Please check it here on mobile screen:
https://s-qhvg8qvttt3ll.eu1.wpsandbox.org/audioigniter/

(refresh the page if you resize to a small screen from a laptop size)

Thanks.

Hi there,
Thank you while it needs a passphrase to actually check it. Can you remove this?

Sorry, please check this one instead, with access code 361:
https://s-qfrn9yscm23ll.eu1.wpsandbox.org/test/

Video demonstration in customizer: https://cloudup.com/cxnL_coEFff

Hi,
add this

@media (max-width: 480px)
{
    .ai-wrap .ai-control-wrap-thumb {
    width: 110px;
    margin: 0   20px 0 0;
}
    .ai-wrap .ai-control-wrap{
     flex-wrap:nowrap;   
    }
}

in your custom css box under Customize->Additional CSS

Let me know if this helps

Thanks but I’m not really sure.

In customizer I’m getting this: https://pasteboard.co/9nXcoLgaW6Zi.png

when resizing the browser window I get the same as before, but connecting directly from a mobile phone looks good.

Can you please re-test the same page from your side also and kindly let me know if that loads correctly now?

Thanks.

Hi there,
everything works correctly. Please preview not using customizer but Chrome dev tools https://developer.chrome.com/docs/devtools/ or mobile of course

For Customizer you might need to change 480 in my previous code to larger values

Got it, many thanks for your help!