Image shows as blank after inserting a gallery

  • Resolved benmont86

    (@benmont86)


    5 years, 1 month ago

    Hi. After inserting a gallery into a text area in my site, the images are not displaying properly, even though I know they are there. For example, if I choose the thumbnails option, I can click on the blank space and the image WILL come up, but before clicking on it, it simply does not show. Am I forgetting a setting or something similar? I have already that there’s nothing wrong with the images themselves so it has to be something related to the plugin or my server maybe? Thanks if you can help me in any way

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Mihai Ceban

    (@mihaiimagely)

    Hi @benmont86,

    Can you check to see if the images and thumbnails for the specified problematic gallery are showing up in “Gallery -> Manage Galleries”?

    Thread Starter benmont86

    (@benmont86)

    Hi. Yes, they are showing totally fine in the Manage Galleries. The problem is when I insert the gallery into a TAB that comes with the theme I am using. It seems that it only happens in that case. Have you had any other similar cases? I think it does have to do with the fact that I am trying to put the gallery in a tab because using revolution slider the same happens, so I am sure it is not an issue with your plugin, but if you knew how to fix it I would appreciate it. Thanks

    Plugin Support Mihai Ceban

    (@mihaiimagely)

    We haven’t heard of such cases before. Can you please try to insert the same gallery regularly into a new page to see if the thumbnails will start to show up?

Viewing 3 replies - 1 through 3 (of 3 total)
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