Image settings not working

Hi @calliz21,

Thanks for your query. Hope you are doing good.

To change the image size, please use the hard crop property instead of any soft cropped properties. The hard crop property will resize the images.

If it still doesn’t change anything then please open a support ticket here sharing the page link. So that we can have a look at the issue and figure out the solution.

It still doesnt work I will open a support ticket. Also when I edit a member and change the group they are in, update it, that change isn’t reflected in the team generator view, even though it is saved in the member’s profile. I have to delete the member and create it all over again for it to show with the new groups. Is there a fix for that?

Hi @calliz21,

We have never faced this kind of issue before.

Please open a support ticket here sharing the necessary information. We want to investigate the issue deeply.

Your co-operation would be much appreciated. Thank you.

Thanks but I submitted a ticket last Friday and still haven’t heard back even though Im a premium member. Im very disappointed with all the bugs I seem to be encountering and no solution

Hi @calliz21,

We got your email on 6th August and replied to you on 7th August with a customized plugin to resolve your issue. See the proof in the screenshot. In your www.remarpro.com reply, we got to know that you didn’t get a reply. Then searched for your question and found that you didn’t even see the mail. Please check your inbox and the spam folder as well to get our reply.

For your kind information download the customized plugin from here.

If you didn’t find the reply then please create another support ticket here with a valid email address. We will reply to you again.

Thank you very much. Stay safe and well!

Thank you