• Resolved feikers

    (@feikers)


    When installing the plugin to scan images, one is stuck still and then it shows a timeout

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support nicholas2019

    (@nicholas2019)

    Hello,

    We’ve identified that the issue you reported in this ticket is a duplicate of your another ticket. To avoid redundancy, we will focus our troubleshooting efforts on that ticket and close this one.

    Kind regards.

    Plugin Support nicholas2019

    (@nicholas2019)

    Hello @feikers ,

    Would you kindly send the debug information (including the logs) to our support email at support(a)wpvivid.com please? We will analyze it thoroughly to identify the issue. Thank you in advance for your cooperation.

    To ensure efficient tracking of your thread, we kindly ask you to include the link to the thread in your email.

    Kind regards.

    Thread Starter feikers

    (@feikers)

    I sent two debug logs, one on February 28th and the other on March 10th. When I installed the second version of this plugin, I remember that it could scan and use it normally.

    Plugin Support nicholas2019

    (@nicholas2019)

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
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