image problems

  • I am having trouble with image editing. I had this site set up by someone else and now I have photo image problems. On the website I have a moving banner showing items that can purchased. They don’t appear in a full size photo. When I click the photo a second photo shows full size. Is this normal or should the original photo be full size as well. I have tried to make image changes to the moving photos but just cant seem to make it work. I am new to wordpress and really need help with this issue. Any ideas or suggestions would be helpful Thank You

    susquehanna

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    Can you share the URL please? I think the theme is sizing & positioning images and this will have to be modified.

    Thanks,
    Ramesh

    What theme are you using? Where did you download it from?

    Thread Starter susquehanna

    (@susquehanna)

    Hi All the url is https://www.shopdesignerdepot.com. I am not sure what theme the man who set this site up. I do not know how to find it. I am still in need of help, if anyone could possibly help I would appreciate it.
    Thanks
    Susquehanna

    Moderator t-p

    (@t-p)

    The theme “bazar17” you are using seems to be a NON_WP.org theme.

    I suggest you contact the theme’s vendor for support, because they are the one who have access to its code.

    Thread Starter susquehanna

    (@susquehanna)

    Hi Tara, thanks for identifying the theme. Since I am new to this, I do not even know how to reach the themes vendor. Would that be the individual that originally set up the website or someone else.
    Susquehanna

    Moderator t-p

    (@t-p)

    Would that be the individual that originally set up the website or someone else.

    – yes, if the individual that originally set up the website developed this theme, then ask them to help you resolve the issue.

    – If the individual that originally set up the website purchased it from somewhere else, ask where and then contact them for support

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘image problems’ is closed to new replies.