Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author ovann86

    (@ovann86)

    Thanks for the screen shot.

    I’ll have to setup woocommerce and test it out again, will let you know if I can find a solution.

    Thread Starter Silver222

    (@silver222)

    Hi Ovann, did you find any solution?

    Plugin Author ovann86

    (@ovann86)

    Yes sorry, but haven’t had time to completely test it.

    What happens is when the form is submitted (item is purchased) the form data is copied from Gravity Forms into Woocommerce – when this happens Woocommerce does some processing, including ‘encoding’ any HTML tags.

    I’ve had issues with this before and have an easy solution, but when I set it up I noticed a second issue with the output.

    The other issue is because the Gravity Forms to Woocommerce is a copy once it’s submitted you can update it — so any current purchases can’t be fixed (but you can look up the entry information from Gravity Forms, so all is not lost).

    I’ll try to test and push out a fix later today for you.

    Plugin Author ovann86

    (@ovann86)

    Hey,

    Could you give version 1.8.4 a go and let me know if it’s working now.

    Note that past submissions/entries/purchases will not appear correctly due to the way WooCommerce handles the data. For past entries you’ll need to refer to the Gravity Forms entry.

    Thread Starter Silver222

    (@silver222)

    Hi,
    now it show image with empty src https://yadi.sk/i/Lm888NNvryhqX

    Plugin Author ovann86

    (@ovann86)

    That’s odd, this is what I see on my website: https://oi64.tinypic.com/122feaw.jpg

    Is the uploaded image showing correctly in the Gravity Forms entries section?

    Does this happen for all files?

    Is there anything unusual about the file, such as the characters in the file name?

    Would you mind exporting a copy of the Gravity Forms form and sending it to [email protected]
    I want to try it on my test website.

    Thread Starter Silver222

    (@silver222)

    Sorry, it was my fail, it work great now, thanks!

    Thread Starter Silver222

    (@silver222)

    One more thing. Can this image be a full size? Or link for download full size? Thanks

    Plugin Author ovann86

    (@ovann86)

    Best news ever! Very glad.

    RE: image size

    Uploaded image is auto-thumbnailed, you should be able to click on the link to see the full size image. The thumbnail + link to full image should be seen in the clients form, the confirmation page/checkout, gravity forms entry page, woocommerce purchase detail page, and notification emails.

    There is some image processing done though, and seeing that your images are going to be printed I suggest you increase the settings so your images aren’t poor quality.

    The default settings (in Gravity Forms -> Setttings -> Ajax Upload) are to reduce images to 99999px wide and 99999px tall, which seems OK to me but perhaps add another 0 to that to help ensure images arent reduced. It’ll only ever take affect if someone uploads an image larger than these values.

    There’s also JPEG quality (only applies to JPEG/JPG images I believe), which is set to 75 – I would set that to 100.

Viewing 9 replies - 1 through 9 (of 9 total)
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