Image/Photo not showing!

  • Resolved botmnz

    (@botmnz)


    1 year, 1 month ago

    Hi There, the image/photo isn’t actually showing on the review on front end, nor is it showing on back end. https://imgur.com/a/SqUoRxV The review on the link I have provided, had a photo attached to it but doesn’t show. Have tried like 5 times. Any help is appreciated. Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support angelagrey

    (@angelagrey)

    Hi,

    Thank you for reaching out to us.

    I think that review doesn’t have image attached. Since the image filter says there’s no reviews with images.

    I’ve taken a quick test on your site, there seems no problem on my end. I can add image to the review: https://prnt.sc/4jKOZv7nsDEN

    And it’s also showing: https://prnt.sc/vMbivGouqNcF

    My review is pending, you can check your Reviews page backend.

    Best regards.

    Thread Starter botmnz

    (@botmnz)

    Hi There,

    It’s working now because we are now on the paid version. As soon as we started paying, the plugin worked fine. Not a good look guys.

    Thanks

    Plugin Support angelagrey

    (@angelagrey)

    I appreciate your feedback and concern. I’ve tested the free version, and I didn’t encounter the image issue. This feature should work seamlessly in the free version as well. It should work properly there without upgrading to the paid version.

Viewing 3 replies - 1 through 3 (of 3 total)
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