Image optimizer not pulling images

  • Resolved balavander

    (@balavander)


    6 months ago

    Hello,

    For some reason image cron job stopped working.
    It was working before as expected for a year.

    Now I have set of new images and redesigned the website.
    I noticed that non of the new images are pulled and optimized.

    I tried everything, then finally reinstalled the plugin and cleared all the data.
    After that I waited for a month now, since I thought that server is overbooked or I reached some limit.
    After a month I notice that images are not pulled still.

    This means that there is some problem.

    Total Reduction: 14.23M

    Images Pulled: 1781

    Last Request: 09/04/2024 14:15:12

    Last Pulled:?08/29/2024 01:07:31?(Cron)


    Last pull was on inital reinstall in August.
    Last request is now 19th, September, but its not detected.

    I have Wordfance installed? Could it be that it is blocking cron somehow?

    Please let me know what should I do, to enable cron to pull images.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Thread Starter balavander

    (@balavander)

    Also on my dashboard on quic.cloud I see empty list for last pulled images.

    Last Optimized Imagesrefresh
    No history available

    So something is not right.

    Plugin Support qtwrk

    (@qtwrk)

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed” , and also please do me a full screenshot on image optm summary page

    Thread Starter balavander

    (@balavander)

    Here is the screenshot:

    https://pasteboard.co/XHnUfGwdZ8qG.png

    Report info:

    Report number:?VBVABDTM
    Report date:?09/19/2024 10:35:04

    Plugin Support qtwrk

    (@qtwrk)

    is 94.xxx.xxx.82 the origin server IP ?

    Thread Starter balavander

    (@balavander)

    Domain server IP is:
    145.xxx.xxx.144

    Thread Starter balavander

    (@balavander)

    Not sure what address you need.
    Cloud flare sets it to this:
    172.XX.XXX.103
    104.XX.XXX.139

    Plugin Support qtwrk

    (@qtwrk)

    no no , not CF ips , your origin server, where you physically host the site files and database.

    Thread Starter balavander

    (@balavander)

    In this case.
    Then this one:
    145.XX.XXX.144

    Plugin Support qtwrk

    (@qtwrk)

    remove —

    • This reply was modified 6 months ago by qtwrk.
    Thread Starter balavander

    (@balavander)

    Where should I put this?
    Please give me some instructions.

    Thread Starter balavander

    (@balavander)

    I added this snipped in functions.php in main theme.

    Plugin Support qtwrk

    (@qtwrk)

    oh no no , sorry I made mistake

    please go to https://my.quic.cloud/ -> this domain -> setting -> server IP , update it to your origin IP

    then go to image optm -> clean up unfinished data, and send again

    • This reply was modified 6 months ago by qtwrk.
    Thread Starter balavander

    (@balavander)

    That was the problem!
    Thanks!!!

Viewing 13 replies - 1 through 13 (of 13 total)
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