• Plugin Support qtwrk

    (@qtwrk)


    Hi,

    If you have upgraded from v2.9 to v3.0 and image optimization is not working properly, as you click “send image request” button and nothing happens.

    That’s due to failed to upgrade your existing image optm tables.

    You can either use Destroy All Optimization Data to start over (this is recommended),

    or following these steps:

    Go to your mysql admin page, e.g. phpMyAdmin, choose your wp_litespeed_img_optm table,
    run this command

    remember to change the table name prefix wp_ to your own if it’s not default prefix , and backup database is always preferred before following step.

    You may see error output says can’t drop INDEX xxxx, check if it exists , that’s normal.

    We apologize for the inconvenience.

    Best regards,

    • This topic was modified 4 years, 6 months ago by qtwrk.
    • This topic was modified 4 years, 6 months ago by qtwrk.
    • This topic was modified 4 years, 6 months ago by qtwrk.
    • This topic was modified 4 years, 6 months ago by qtwrk.
    • This topic was modified 4 years, 6 months ago by qtwrk.
    • This topic was modified 4 years, 6 months ago by qtwrk.
    • This topic was modified 4 years, 6 months ago by James Huff.
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