Image not showing

  • Resolved Sarispi

    (@sarispi)


    3 years, 1 month ago

    Hi! The template does not show the image I choose.
    When I use one of the templates that comes with the plugin, the image is shown perfectly, but when I choose one of my images it does not show.

    I ask my server provider and allow_url_fopen is enabled.

    This is the image I’m trying to use https://ibb.co/JpR1RXG

    Help please

    • This topic was modified 3 years, 1 month ago by Sarispi.
    • This topic was modified 3 years, 1 month ago by Sarispi.
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  • Thread Starter Sarispi

    (@sarispi)

    Hi again!
    I write again just to let you know the problem is solved. I’ve talk again with my hosting provider and they enabled my another php feature => mod_security
    Now it works perfectly

    ??

    Plugin Support rzepsen

    (@rzepsen)

    Hello @sarispi

    Thank you for reporting this problem. Sorry for not getting back to you in time. Super that a minor change in the server configuration resolved the issue.

    I will definitely add this alert to our ticket database, perhaps it will be useful for similar requests in the future. If they happen.

    If you have any further questions, please feel free to contact us again.

    Best regards

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