• Resolved aniagarwal97

    (@aniagarwal97)


    I updated my jetpack to the latest version day before yesterday and from then onwards my website’s images are not loading. I tried contacting the support by direct contact method but didn’t got any response. the website is working fine on mobile devices but on desktop it is not loading images. Please help me. I have a live website with approximate 100-300 users per/day. My website is https://trendsstory.com/

    • This topic was modified 8 years, 2 months ago by aniagarwal97.
Viewing 1 replies (of 1 total)
  • Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    The images are there, but your theme or one of your plugins appears to set the opacity of all the images to 0, thus hiding them.

    The images are hidden by this specific CSS:

    @media all {
    body.td-animation-stack-type0 .td-animation-stack .entry-thumb,
    body.td-animation-stack-type0 .post img {
      opacity: 0;
    }

    Unfortunately, your caching and concatenating plugin makes it hard to see which plugin or theme is adding that CSS. I would consequently recommend that you deactivate each one of your plugins, one at a time, until you find the source of the problem. If that doesn’t help, the CSS may be added by your theme.

    I hope this helps.

Viewing 1 replies (of 1 total)
  • The topic ‘Image not loading’ is closed to new replies.