• Resolved Newki75

    (@newki75)


    Hello,

    For a invited author, I’ve put the image in Author block, the image is perfectly displayed in the List of authors list but when I click on him, the image has disappeared. Is it the by default WP author page. It works for some authors but not the new ones, question of synchronization?

    Tx a lot for your help

    Marine

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Hi @newki75 ,

    Thanks for using PublishPress Authors.

    Could you please confirm you have set the avatar here?

    Thread Starter Newki75

    (@newki75)

    Yes, as a custom image. And the image is properly displayed in the team page here: https://vilmouv.cnrs.fr/equipe/

    But if you click on Ali, you see his image in his Author page but not for Simone…

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Do you have any cache plugin on your site?

    Thread Starter Newki75

    (@newki75)

    Nope ?? That’s why I dont understand… When I’ve created the first authors, no issue. And my client begins to create some and this issue appears…

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    Is it guest author or no?

    Thread Starter Newki75

    (@newki75)

    Yes there are, not wordpress user account linked. But like Ali

    Thread Starter Newki75

    (@newki75)

    I’ve found the solution! I have to enter an email address for those people in your plugin. If not, the avatar is not displayed in the author page…

    Plugin Support Riza Maulana Ardiyanto

    (@rizaardiyanto)

    @newki75 I’m glad to hear that ??

Viewing 8 replies - 1 through 8 (of 8 total)
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