Image Lightbox not working

  • Resolved alexbjak

    (@alexbjak)


    1 year, 2 months ago

    Hi!

    I am trying to get he image lightbox to work, so that when people click the main product image it “pops up” in a larger lightbox. For some reason it is not working although i have it enabled under settings of the plugin.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Niloy

    (@im_niloy)

    Hello,

    It’s possible that there could be an issue with your theme or another plugin causing a conflict.

    How to test for conflicts:

    The best way to determine if a theme and/or plugin is causing the issue is to:

    1. Temporarily switch your theme to Default WordPress theme.
    2. Try to reproduce the problem. If the problem is resolved, it’s a theme conflict. If not, continue to the next steps.
    3. Temporarily deactivate all plugins except WooCommerce.
    4. Try to reproduce the problem again. If the problem is resolved, it’s a plugin conflict. To figure out which plugin is causing the problem, continue to the next step.
    5. Reactivate your other plugins one by one, testing after each, until you find the one causing conflict.

    If it does, it’s likely a conflict with your current theme or one of the plugins.

    I hope this information is helpful to you.

    Plugin Author Niloy

    (@im_niloy)

    As we haven’t received a response, I’ll mark this as resolved. Feel free to open a new topic if you continue encountering issues or reopen this topic; we’d be happy to assist. Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Image Lightbox not working’ is closed to new replies.

Tags