Image Library

  • Resolved loganzendesign

    (@loganzendesign)


    5 years, 1 month ago

    Ok so I have had a long issue with Media images, some show fine and others show a woocommerce place holder image,

    only now when I’ve been looking I see that all the images which are fine are uploaded to

    /wp-content/uploads/2017/04/DSC3698.jpg

    and every single image that has a place holder for the thumbnail that doesn’t show on the website is

    wp-content/uploads/woocommerce_uploads/2018/05/Steampunk-googles-cameo-man.jpg

    My wife has been adding the products to the site, I’m just wondering why some go in the woocommerce_uploads folder and others aren’t.

    Is my wife uploading the images directly through the add product page? if so to avoid issues in the future should she be uplaoding all images in the media screen?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support EtienneP a11n

    (@etiennep)

    Hi there!

    The /wp-content/uploads/woocommerce_uploads/ folder is used to upload files to if the product is a digital, downloadable product and not for product images;

    Downloadable-product
    Link to image: https://cld.wthms.co/MVQrxi

    The product images need to be added on the right of that by either selecting files that is already in the media library or uploading it there;

    product-image
    Link to image: https://cld.wthms.co/WBzwHS

    Plugin Support EtienneP a11n

    (@etiennep)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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