• Resolved saranrock

    (@saranrock)


    Hi Team,

    I’m using Blogs2Social with the Smart Plan. My account number is 245111.

    I’ve been sharing posts with Blogs2Social on Twitter, but the image isn’t displaying. Only Facebook is showing the image. I’ve attached an image for reference.

    https://prnt.sc/73VTMHTvf5su

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thank you for reaching out.

    In general, issues with images are often caused by missing or conflicting metadata (Open Graph Tags and Twitter Cards). The social media networks will always display the information they find in the source code of your link since Blog2Social just sends your link towards them.

    After that, they try to fetch the necessary information (“og:image” / “twitter:image”) from your links source code. If it takes too long fetching the information or if there are multiple tags in your source code, this could cause issues. These guides show you:
    What are open graph tags and what do I use them for?
    Troubleshooting: Checklist and solutions for setting Open Graph Tags

    Therefore, please make sure that you’re using only one plugin for setting your metadata, that your security plugins are not set too strict and that your image / website is available so they can fetch your image properly.
    Why is my image not displayed in my social media posts?

    Please let me know if you have any other questions.

    Thread Starter saranrock

    (@saranrock)

    Hi Team,

    I have checked, but I couldn’t replicate the problem. Still, I am having an issue with images not showing on Twitter. Kindly assist me with this. I have attached a website URL for reference. Please let me know if you need any further details.

    Thank you.

    Plugin Support Blog2Social-Support

    (@blog2socialsupport)

    Hello,

    Thank you for your reply.

    May I ask you what you have checked so far?
    Are you sharing link or image posts on Twitter?

    Please also attach an example link to one of your posts on Twitter where the image is missing.

Viewing 3 replies - 1 through 3 (of 3 total)
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