Image is not Loading

Hi @techearth thanks for getting in touch. Broken images like the one displayed in your screenshot can be the sign of a CORS policy issue. Please could you first follow the checks in our guide for this and if this is confirmed to be a CORS issue then you will need to follow the steps outlined in the guide.

If you cannot find a CORS issue then please let me know and we can continue to troubleshoot this with you.

@techearth would you please also be able to provide the URL for the image you are trying to use in your screenshot and any console errors you may have when you see the broken image on page.

Image url which I am using:

https://imageio.forbes.com/specials-images/dam/imageserve/908633080/960×0.jpg?fit=bounds&format=jpg&width=960

https://robbreport.com/wp-content/uploads/2021/05/Bitcoin1.jpg?w=1000

I am using Cloudways and tried to enable CORS but still facing issue.

Console error: https://pasteboard.co/EWOf0ATEE9Yx.png

This error is not resolved even after enable CORS and I also try to add CORS code on htaccess but still not working.

This issue is not happened with every image. Please resolve it

@techearth thank you for the extra information that’s been very helpful. We have identified a bug here and a GitHub issue has been opened for this https://github.com/GoogleForCreators/web-stories-wp/issues/11395.

Please feel free to follow this for updates and I will drop an update here once this has been fixed.

When will my problem resolve?

I follow github and they said that it resolve but still I am facing this issue .

@techearth GitHub issues are marked as closed in advance of a release with a fix. As noted there, this bugfix will be included in our next release, v1.21.0. We will update here when the release is available.

Ok Thanks

@techearth if you now update to the latest version of the plugin this should now be fixed. Please can you check and confirm?

@techearth As we have not received a response, we will mark this topic as resolved. Please feel free to create a new topic if you encounter any other issues. Thanks!