Image in “Add to Cart” button is missing

Viewing 5 replies - 1 through 5 (of 5 total)
  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    That is definitely an icon not loading properly.

    It can be caused by several things, like the file not being loaded, the site not being reached, the SSL not working properly, etc.

    We cannot know what is wrong without checking the website.

    Thread Starter superdapo

    (@superdapo)

    Thank you Nicola,

    I uploaded the page to https://www.educativademorelos.com.mx/shop

    Thank you for your help.
    Funny story, I checked on a couple of additional devices. The site on an iphone works good, in a samsung s10 is not working. Neither is working in two laptops.

    Thread Starter superdapo

    (@superdapo)

    a little change the site was moved to https://educativademorelos.com.mx/catalogo
    Sorry the inconvenience

    Plugin Support con

    (@conschneider)

    Engineer

    Hi again,

    a little change the site was moved to https://educativademorelos.com.mx/catalogo
    Sorry the inconvenience

    Not a problem. I think either your database is not able to handle the special characters in which case you can try and set your MySQL database collation to UTF-8 or there is an icon font missing.

    I can see you are using Font Awesome. Is the icon font display working ok in general?

    Kind regards,

    Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
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