Image gallery not displaying Woocommerce 6.6.1

Hi @bvk69varghese

Thanks for reaching out!

I have gone to your site and am able to replicate the issue of the gallery images not displaying under the main image on your site using WooCommerce version 6.6.1, however on your staging site which uses version 6.5.1, they are displaying correctly, as seen in the screenshot below:

https://snipboard.io/SrmwaJ.jpg
https://snipboard.io/oGZnNO.jpg

As a first step, please could you navigate to WooCommerce > Status > Tools and ;

– Regenerate shop thumbnails
– Clear WooCommerce transients
– Clear expired transients
– Regenerate Product lookup tables

If the above makes no difference, it is recommended to perform a full conflict test to rule out any theme/plugin conflicts which can be done by:

– Clearing site and browser cache
– Temporarily switch your theme to Storefront
– Disable all plugins except for WooCommerce
– Temporarily remove any custom code from your site
– Check to see if the images are loading correctly.

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the theme/plugins you deactivated. To figure out which one is causing the issue, reactivate your other plugins one by one, testing after each until you find the one causing conflict.

Please see the below documentation for a more detailed explanation of how to do a conflict test here:

https://docs.woocommerce.com/document/how-to-test-for-conflicts

If the issue is still present after performing a conflict test, please share the following:

– System status report: found via WooCommerce > Status. Select “Get system report” and then “Copy for support”.
– Fatal error log: Share a copy of any fatal error logs found under WooCommerce > Status > Logs

You may paste your response here once you have these.

Thanks!

Hi @bvk69varghese ,

I checked your production site and I can see that the product gallery images are showing properly:

Link to image: https://d.pr/i/Y2T6F7

Did you already fix the problem?

I also see some error messages in your console that can be related to this problem.

It will be a good idea to run a full conflict test to see if any of the plugins you are causing those errors.

Thank you.