Image gallery issue

  • Hey there! I just recorded a quick Loom about an issue I’m facing with the gallery on our website using the blocksy theme. It’s causing some major disruptions, and I’m wondering if you could take a look to see if there’s a workaround or any known conflicts with blocksy. Here’s the link to the Loom: [Loom link]. Thanks!


    https://loom.com/share/33294e7b1b834d6b8ed1d0a2ed90b292?src=composer

    Also I wanted to ask if there is a way to make the grid selection smaller on mobile, it is quite large and eating up a lot of screen space.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter shisha101

    (@shisha101)

    The developers have analysed the plugin and it seems that it has been forcefully created to only work with the default WooCommerce gallery. This means that integration from our end (blocksy) is impossible, as they simply do not offer a way for doing so.

    any support possible for this?

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @shisha101 ,

    Indeed, we have received some reports about gallery display issues with some themes, especially ones using the block-based editor/builder. Our plugin can only work properly with themes using the default WooCommerce gallery.

    In order to adapt the display on mobile version, it requires some custom CSS.

    Since you are using the Premium version of the Blocksy theme, maybe you can reach out to the theme author to ask for further help with custom codes for mobile version display on your site.

    Best regards.

    Thread Starter shisha101

    (@shisha101)

    Hello Janilyn,

    Thanks for your response, I believe Blocksy is a popular theme, would it be possible to plan to extend the plugin to work with it as well ? I believe this would vastly expand your consumer base!

    Cheers
    Shehab.

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @shisha101 ,

    It’s not just about the theme, though. It’s about the block-based editor.

    Unfortunately, our developers aren’t capable of solving these at the moment as using the blocks for page building is too different from the classic editor.

    Best regards.

    Thread Starter shisha101

    (@shisha101)

    Well i believe the theme does use the block-based editor, based on your response :), so if you solve for that I should be ok.

    • This reply was modified 3 months, 1 week ago by shisha101.
Viewing 5 replies - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.