Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support miemie

    (@miemie)

    Hi @kaylag423,

    You can check our demo site and see that our image still show normally on the site.

    There might be a conflict between our plugin and another plugin or your theme.

    Pls kindly deactivate one by one plugin on your site or change the theme to figure it out.

    Regards,

    Thread Starter kaylag423

    (@kaylag423)

    The changelog for 6.3.0 says “Added: Option to change the image gallery”. Does this mean there’s an option to turn this feature off? If so, how can I do this. Thank you.

    Plugin Support miemie

    (@miemie)

    Dear @kaylag423,

    We’ve just released the new update 7.0.0. Pls kindly clear and browse the cache to update the latest version of our plugin.

    Regards,

    H

    • This reply was modified 1 year, 11 months ago by klepec.
    • This reply was modified 1 year, 11 months ago by klepec.
    Thread Starter kaylag423

    (@kaylag423)

    @miemie I tested it on 7.0.1 and the issue is still there. Since you didn’t answer my question, does that mean that there is no way to stop images from composite products to go into the image gallery?

    Plugin Support miemie

    (@miemie)

    Dear @kaylag423,

    You can go to the general settings of our plugin to turn off the feature?https://app.screencast.com/6u74UdGEy7Fw6

    Regards,

    Thread Starter kaylag423

    (@kaylag423)

    @miemie I found the cause of the issue. It is a conflict with the Smart Variations Images & Swatches for WooCommerce plugin. When I deactivated this plugin, the issue was fixed. Is this something that you could fix so I can use both plugins?

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Image gallery issue’ is closed to new replies.