Image from FB post doesn’t open in popup

  • Resolved emtv

    (@emtv)


    1 year, 5 months ago

    Hi,

    when clicking on a picture from a facebook post in my feed, it redirects to Facebook website in a new tab, whereas I’d like it to open in a CSS popup (which is activated in my feeds settings).

    is this normal behaviour or is there a way to fix it ?

    thanks in advance,

    eM

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support slickchris

    (@slickchris)

    Hi @emtv,

    Thanks for contacting us. The issue could be many things. It could be your page builder, theme, or widget settings affecting the feed. Or something else. In an effort to help us debug, we will need some more info. We see that you have opened three separate forum tickets. We ask the same for each. 

    In your WordPress dashboard, go to FT Social > Feeds then click on the feed that you are having the issue with.

    Then, in that feed’s settings, click the blue support beacon at the bottom right, click “Ask” (on the top right) and fill out the rest of the support ticket. This procedure will send us any/all of the feed info for us to be able to help debug your issue.

    Cheers,
    The SlickRemix Team

Viewing 1 replies (of 1 total)
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